Austin Aufie | Page 65

My experience at Basney Honda This dealership is remarkable for its efficiency, professionalism and courteous service . I am always impressed with the attention to detail the crew This dealership is remarkable for its efficiency, professionalism and courteous service . I am always impressed with the attention to detail the crew here show. They know what to do to keep my vehicle running well. More

by PODOZOR Verified Customer Verified Customer

Report | Print

Friendly Service Everyone I dealt with was helpful and informative. They kept me informed on what was going on during the repair process and also let me know when it w Everyone I dealt with was helpful and informative. They kept me informed on what was going on during the repair process and also let me know when it was completed. I highly recommend Basney for their long term commitment to their customers. More

by KENTEBY Verified Customer Verified Customer

Report | Print

Great customer service I’m a happy customer. Austin was very friendly and helpful as always :) Got my oil and air filter changed in a short time. Thank u! I’m a happy customer. Austin was very friendly and helpful as always :) Got my oil and air filter changed in a short time. Thank u! More

by SUNNY.VERNER Verified Customer Verified Customer

Report | Print

Was told by salesman brakes were resurfaced. They were not.. Service center was involved to correct an issue on certified Honda purchased 12 hours before issues were found. Was told tech must not have driven car Service center was involved to correct an issue on certified Honda purchased 12 hours before issues were found. Was told tech must not have driven car long enough to find issue... More

by reedautumn11 Verified Customer Verified Customer

Report | Print

Great service Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very good. More

by npcoop1 Verified Customer Verified Customer

Report | Print

Dedicated to Excellence From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come get me once it was done, I had an oil change and tire rotation done. I always take my Honda fit to them, as I know they will take care of me and my car. More

by SALAMEDA Verified Customer Verified Customer

Report | Print

Always excellent customer service and work The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will always refer my friends and family More

by ROZSUMMERLIN Verified Customer Verified Customer

Report | Print

Tire Replacement on our Honda Odyssey Excellent customer service provided by Austin! He took the time to secure a loaner vehicle while the van was being serviced. Very unexpected but great Excellent customer service provided by Austin! He took the time to secure a loaner vehicle while the van was being serviced. Very unexpected but greatly appreciated! More

by DALLENIRISH1 Verified Customer Verified Customer

Report | Print

Very good Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness More

by alfinlibre1517 Verified Customer Verified Customer

Report | Print

Friendly, professional and timely Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my Every person I encountered for my first oil change and a recall notice was what I would have wanted to experience. Austin, the lady who processed my bill, Derb the shuttle fellow, Bryan, my salesperson, even the car wash guy were friendly and helpful. Waiting room and restrooms clean and comfortable. The wait was less than expected given the recall was estimated to take an hour. Overall very good experience. More

by mmajor2 Verified Customer Verified Customer

Report | Print