Austin Aufie | Page 34

My service rep did a great job of getting my vehicle in and out in a timely fashion. Very friendly also! and out in a timely fashion. Very friendly also! More

by Ellam.mw Verified Customer Verified Customer

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Service was great--timely and at a reasonable price. I was bummed about the discontinued shuttle service. The Lyft driver hadn't even contacted me after waiting 20 minutes so I ended up calling a friend I was bummed about the discontinued shuttle service. The Lyft driver hadn't even contacted me after waiting 20 minutes so I ended up calling a friend from work to pick me up. More

by TGUINAN Verified Customer Verified Customer

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The best auto dealership in the area by far. The Basney team is the best you can get. The Basney team is the best you can get. More

by dslabaugh Verified Customer Verified Customer

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Service was excellent! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! More

by Suejlk Verified Customer Verified Customer

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Matt Mulstay is AMAZING and an all around guy . . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying cust . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying customers. More

by triggtrife74 Verified Customer Verified Customer

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Asked to get transmission diagnosed. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. They then suggested the transmission is stuttering not just because of low transmission oil, low engine oil, bad rear shocks, bad rear stability bar. I honestly think I could walk in there shop and be a service technician in there shop. More

by Rockhardsmile Verified Customer Verified Customer

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I was treated with excellent service for for 2007 Civic w/364K!!! Thanks Basney Honda w/364K!!! Thanks Basney Honda More

by ATROFORT Verified Customer Verified Customer

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Outstanding experience with advisor Austin and the Basney Service team. Performed work ahead of schedule and under estimated amount. Service team. Performed work ahead of schedule and under estimated amount. More

by Rpa4ty Verified Customer Verified Customer

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Austin is always a joy to work with He assures I stay informed on work any discoveries of repair needs and costs I trust my car is well taken care of informed on work any discoveries of repair needs and costs I trust my car is well taken care of More

by WINET Verified Customer Verified Customer

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I always have a lot of questions and no one acts like it’s a problem. They answer all my questions and if they don’t have the answer they get it for me. it’s a problem. They answer all my questions and if they don’t have the answer they get it for me. More

by STEPHANIE_BEAM Verified Customer Verified Customer

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