Austin Aufie
Austin Aufie at Basney Honda
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Austin Aufie

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.6
677 Reviews

Languages Spoken

English English

4.6

677 Reviews

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677 Reviews of Austin Aufie

March 11, 2025

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Employee Rating

Austine is a wonderful service adviser. He was so helpful and kind! He explained detailed information about the service. More

by km8100
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Recommend Dealer
Yes

March 07, 2025

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Everyone was super friendly and competent. I felt very well cared for during my time and communication during the repair was terrific. I am super satisfied. More

by Bart Loeb
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Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

February 25, 2025

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Last two visits have involved all day waiting for service and incorrect part sourcing. Pretty disappointed in my experience. More

by elsid07
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Recommend Dealer
No

Other Employees Tagged: Curt Seufert

February 23, 2025

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Didn’t have the part I needed and made me reschedule my appointment. Very unprofessional. More

by nicholas.gerstbauer
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Recommend Dealer
No

February 16, 2025

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Call back after leaving messages with service department needs much improvement. Over the past month, I’ve left two messages for what appears to be a default person to call me back as soon as possible. No c More

by KISHMAN4
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Recommend Dealer
No

Other Employees Tagged: Curt Seufert

February 14, 2025

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I appreciate when the technician let me know what other work should be done. Thank you More

by navyvan32
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Recommend Dealer
Yes

February 10, 2025

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I was very happy pleased with the service here. They kept me informed about the status of my car. They got it done quickly and when I had problems with it they offered to tow it in and get it looke More

by Mellie.eddy
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Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

February 06, 2025

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Wish they would have told us what fluid level was low not.sure if it was only the washer fluid More

by gmabev7
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Recommend Dealer
Yes

February 04, 2025

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Got my car called in for recall and then was left with a broken radio for the last 6+ months. No apple car play, no rear cam and most of the time no radio. I have brought my car in 7 almost 8 once i take it More

by oliviakfrick
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Recommend Dealer
No

Other Employees Tagged: Curt Seufert

January 31, 2025

Dealership Rating
Employee Rating

Took truck in for a recall. Excellent service and quickly done. Enjoyed working with them. Nice service. More

by lb188
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Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

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