Ashley Nguyen

Thank you Michael Gauan for your professionalism while servicing my 2024 Lexus ES-350. Northside is fortunate to have you on their team. servicing my 2024 Lexus ES-350. Northside is fortunate to have you on their team. More

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Ashley was wonderful and she really worked hard to help me find what I wanted. However, after three weeks of owning my new car I learned it requires premium gasoline. I was very clear with Ashley. I wanted me find what I wanted. However, after three weeks of owning my new car I learned it requires premium gasoline. I was very clear with Ashley. I wanted everything like my previous Lexus. This is my fourth Lexus. I know what I want and I thought I was getting it. I’m very disappointed. I was not informed before the sale. Also I paid $2000 to have the rims sprayed. 3 1/2 years ago for $2000 I got four new upgraded tires and the rims of my choice. I am most disappointed I got so much less for my money. Otherwise I’m very happy with my new vehicle. More

by Bnovero Verified Customer Verified Customer

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Ashley was recommend by someone I trusted or I wouldn't have cone back! I had a bad experience with another salesman! have cone back! I had a bad experience with another salesman! More

by jefenner Verified Customer Verified Customer

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Ashley and the financing team was outstanding. Ashley made the whole buying experience exceptionally comfortable and easy. Way more than any other car make we’ve visited before deciding on this Le Ashley made the whole buying experience exceptionally comfortable and easy. Way more than any other car make we’ve visited before deciding on this Lexus. She was great from beginning to end. This was our first Lexus and certainly won’t be our last. More

by technics445 Verified Customer Verified Customer

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Best dealership I’ve ever worked with. Ashley was wonderful. I’ll definitely purchase another car from Northside. Ashley was wonderful. I’ll definitely purchase another car from Northside. More

by gfilipe Verified Customer Verified Customer

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Very pleased with the experience at Northside Lexus and the friendly no pressure service we received. thank you! the friendly no pressure service we received. thank you! More

by jcagle77388 Verified Customer Verified Customer

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Professional, knowledgeable, attentive, and not pushy. Ashley gave me options and let me choose what I wanted. She didn't try to upsale or talk me into a new, more expensive vehicle. She listened to what Ashley gave me options and let me choose what I wanted. She didn't try to upsale or talk me into a new, more expensive vehicle. She listened to what I wanted and showed me a few options, then let me pick the best one for my needs. More

by h_alllphin Verified Customer Verified Customer

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This dealership is different from any other I have been to. You don’t get attacked in the parking lot by salesmen. You go to a receptionist who asks how they can help you. If you want to look at a car they to. You don’t get attacked in the parking lot by salesmen. You go to a receptionist who asks how they can help you. If you want to look at a car they will get a sales representative for you. The representative is polite and courteous. There is no pressure sales. Great experience. More

by JERSMI123 Verified Customer Verified Customer

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We were misled when we bought our Lexus RX450H+ from Northside Lexus. When we ordered the car, we were not told that Lexus has a shortage of key fobs. Months later, when we picked up the car, we Northside Lexus. When we ordered the car, we were not told that Lexus has a shortage of key fobs. Months later, when we picked up the car, we were told the second key would be mailed to us shortly. After a month, we asked about the second key's status. We were told to keep following up with Northside. After months of following up, we were told they would send us a letter when the key was available. IT IS ALMOST 6 MONTHS AND STILL NO SECOND KEY! I do not recommend this dealership. I would not buy a Lexus until they fix their supply problem. I know it does not sound like a big problem, but imagine going to the cart only to find out that your spouse who is not home has the key. Now imagine that happening dozens of times. More

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My first experience with Ashley and Northside Lexus was excellent: questions were answered, patience while driving, and availability when in need. excellent: questions were answered, patience while driving, and availability when in need. More

by gkhenry Verified Customer Verified Customer

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