Ashley Aldredge | Page 14

Tynan's Volkswagen responded

Thank you for your feedback. We’re very sorry to hear about your recent experience and the frustration it caused. Communication regarding timelines, pricing, and expectations is something we strive to handle clearly, and we apologize if we fell short in this instance. Regarding loaner vehicles, they are a courtesy we do our best to provide; however, availability is limited and not always guaranteed. We understand how important reliable transportation is, especially when running a business, and we regret the stress this situation caused. We value your input and would welcome the opportunity to speak with you directly to address your concerns and work toward a better experience in the future. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

Tynan's Volkswagen responded

Thank you for your review! We’re so glad Ashley was able to take great care of you with your repairs and recall. We’ll be sure to share your kind words with her! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re happy we could get your tire patched quickly and have you back on the road without any extra cost. Your time and peace of mind are important to us, and we’re glad we could help. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Jamie! We’re delighted to hear that you had a positive experience with our team. It’s great to know the staff’s energy and extra effort made a difference in your visit. We appreciate your feedback and look forward to welcoming you back next time! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We’re glad to hear our team provided a welcoming experience and was able to complete your wife’s vehicle ahead of schedule. We truly appreciate your trust in us and look forward to assisting you again whenever you need. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Angelo! We’re delighted to hear that Ashley provided you with amazing customer service and kept everything on schedule. We’ll be sure to share your kind words with her—she’ll be so glad to know she made such a positive impact. We appreciate your trust and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words and recommendation! We’re glad to hear that you had a great experience with our service team and that we took good care of your VW Atlas. We truly appreciate your trust and referrals, and we look forward to serving you, your family, and your friends in the future. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your 2014 Touareg and that our team has been able to help keep it running strong. We truly appreciate your kind words about our communication and professionalism. We look forward to continuing to take great care of you and your VW. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad to hear the appointment process was fast and easy, and that our service associates were able to answer your questions. We look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We’re so glad to hear that Ashley and our team provided you with such a positive experience. Your satisfaction and continued trust mean a great deal to us, and we’re grateful you chose Tynan’s VW. We look forward to welcoming you back for future visits and continuing to provide you with the excellent service you deserve. Jacqueline Goldsboro - Customer Care Coordinator