Ashley Aldredge | Page 12

Our 2016 CC started in a strange sounding manner first thing in the am. Right after it started the check engine light came on. I drove over to Tynan's and they said it would be two days before they could thing in the am. Right after it started the check engine light came on. I drove over to Tynan's and they said it would be two days before they could get to it. Two days later they called to say a fuse was missing. They put in a fuse and ran a diagnostic service. Ashley kept me up to speed and she was right on with her $200 estimate. More

by Denver 47 Verified Customer Verified Customer

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Ashley is really great, always goes above and beyond to accomplish full customer satisfaction! Very happy with her handling everything for me. accomplish full customer satisfaction! Very happy with her handling everything for me. More

by Pete Verified Customer Verified Customer

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Ashley was very friendly and accommodating Explained everything and helped set up a good day to bring in our vehicle everything and helped set up a good day to bring in our vehicle More

by BRIAL590716 Verified Customer Verified Customer

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Very pleasant people, they handled me right after walking in the door and the ride home was great top in the door and the ride home was great top More

by Golfguy Verified Customer Verified Customer

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Quickly took care of what I came in for. Friendly and helpful and willing to explain everything. Friendly and helpful and willing to explain everything. More

by BRIANB1973 Verified Customer Verified Customer

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I hate when a dealership says "we'll check everything out" and then I arrive to pick up the car and the engine coolant is below the minimum level out" and then I arrive to pick up the car and the engine coolant is below the minimum level More

by Turd Ferguson Verified Customer Verified Customer

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The customer support was exceptional. This was the first time all my concerns about my VW were addressed. This was the first time all my concerns about my VW were addressed. More

by NICOLEDILLON99 Verified Customer Verified Customer

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Great customer service, caring and friendly. Very accommodating, and went out of their way to provide exceptional service. We feel very comfortable taking our car to Tynan Very accommodating, and went out of their way to provide exceptional service. We feel very comfortable taking our car to Tynan More

by LARRY.DIAMOND1 Verified Customer Verified Customer

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Customer service at this dealership for car maintenance has always been good. Make sure that everything you need is properly listed so that it all gets done the first time. has always been good. Make sure that everything you need is properly listed so that it all gets done the first time. More

by DSANTOS002 Verified Customer Verified Customer

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Overall a terrible experience. I spent almost $40k on an almost new car and have had to bring it back twice to fix the engine, totally over $15k in work. They have had my car in th I spent almost $40k on an almost new car and have had to bring it back twice to fix the engine, totally over $15k in work. They have had my car in the service department for over 4 months currently. After going back and forth with the warranty that they sold me, the work was finally approved (a new head gasket). While in their care, my car was run into by another car, totaling over $7k in body damage. Now my car has an accident on its record and diminished value. Matt, the service manager, was terribly rude and condescending on the phone and refused to do anything to make this disaster right. I will definitely never be going back and will never buy a other Volkswagen again. More

by 3Z5FGPHD6 Verified Customer Verified Customer

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