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Art Flores
Art Flores at Interstate Ford
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Art Flores

Parts Counter Sales

Interstate Ford

120 Laura Court
DACONO, CO 80514

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4.7
85 Reviews
4.7

85 Reviews

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85 Reviews of Art Flores

October 25, 2024

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Employee Rating

Great dealership and fair prices for good inventory. This is my second deal/car with interstate ford. More

by Amjk_51181
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rob Robison, Michael Ververs, Kelly Frank, Drew Schendel

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Oct 25, 2024

Interstate Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Interstate Ford. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

October 09, 2024

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I’m extremely dissatisfied with the service at Interstate Ford. I picked up my truck two weeks after dropping it off, only to be told the issues were resolved, but I’m still experiencing the same problems. T More

by adis-culesker
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Nick Velasquez, Jeff DuVall

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Oct 09, 2024

Interstate Ford responded

Your truck is a lifted truck with oversized tires. The vibration we felt was caused by tires which the company who lifted the truck paid for. The tires were rubbing due to the lift kit, and we trimmed them for you also. You hopped a curb and turned the wheels when you left to make sure it was good. Your vehicle is not going to drive like a normal F150 like I explained to you. When dealing with the aftermarket lift kits and tires it does take extra time to get these issues resolved because we are not going through the manufacture but through the company who installed these items. (I explained all this to you). I offered to bring the vehicle back in and have a technician test drive the vehicle with you. The vehicle is modified and will never drive like a normal F150. Yes, you can take the vehicle to other dealerships to get fixed, if they are choosing not to deal with the company who lifted the vehicle that is their decision to make, and I can't change that there are other dealership who sale them and fix them. Your vehicle will ride and drive like a lifted truck which is what you purchased.

Oct 09, 2024

Interstate Ford responded

I never said that there was nothing wrong, we did find an issue and resolved it with the company that lifted the truck. I don't know if there is anything wrong as of right now when the vehicle left it was fine and the issues we found were resolved. I am just saying it will not drive like a normal truck and somethings maybe considered normal due to the lift and oversized tires.

Oct 09, 2024

adis-culesker responded

If the truck was driving as it’s supposed to, you wouldn’t have had to modify it further or replace the tires. Your response only confirms my concern that you’re frustrated with the issue, and perhaps a bit more effort could be put into resolving it. This experience is exactly why I wouldn’t recommend anyone buy a lifted truck from your dealership.

Oct 09, 2024

adis-culesker responded

If the truck was driving as it’s supposed to, you wouldn’t have had to modify it further or replace the tires. Your response only confirms my concern that you’re frustrated with the issue, and perhaps a bit more effort could be put into resolving it. This experience is exactly why I wouldn’t recommend anyone buy a lifted truck from your dealership.

Oct 09, 2024

adis-culesker responded

The issue was not resolved. The same issue still exists and thus the frustration. The truck was also clean when I dropped it off with you and filthy when I picked it up.

September 27, 2024

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always friendly, very knowledgeable, and took care of everything quickly. will be back for further services. More

by john@iuoelocal1.org
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Yes
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Sep 27, 2024

Interstate Ford responded

John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Art here at Interstate Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 31, 2024

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The first time I tried to make an appointment I asked for a loaner because they wanted my car for 2 days, they said all their loaners were out and they would put me on a wait list. After waiting a month I c More

by roybob97
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Recommend Dealer
No
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Sep 03, 2024

Interstate Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 30, 2024

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Addressed the problem. The fuel line was flushed, and my engine runs better. Good job. More

by reb32573
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Workmanship
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Recommend Dealer
Yes
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Aug 31, 2024

Interstate Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 25, 2024

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Art my service advisor kept me up to date all the time when it was ready he explain everything to me. Thank yoo More

by bigd2416900
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Recommend Dealer
Yes
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Aug 25, 2024

Interstate Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Interstate Ford. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 14, 2024

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Your receptionist, Ms Colson, very helpful with making my appointment with service. Thank you, Ms. Colson, and to Arr for superior customer service! More

by 99bluexpy
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Robison, Robbie Ververs

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Aug 14, 2024

Interstate Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 08, 2024

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Art did a great job trying to keep informed and updated on all things and issues with my car. More

by Jessiesalazar1976
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Recommend Dealer
Yes
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Aug 08, 2024

Interstate Ford responded

It has been a pleasure serving you, Jessie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Interstate Ford, we look forward to having you as a valued customer for many years to come! Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

August 02, 2024

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Quick service! Got an oil change and they got me in right away. Notified me on vehicle health. More

by Teacher2028
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo "MJ" Fuletti

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Aug 03, 2024

Interstate Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Interstate Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Duvall Parts & Service Director 303-833-6700 jduvall@i25ford.com

May 19, 2024

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Very knowledgeable sales people, the service department is great, and I have had very good experiences at this dealership. I have now purchased two vehicles from them and they have taken very good care of More

by rampopp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Velasquez, Daniel "Scooter" Snider, Jeff DuVall, Steve Thompson, Michael Ververs, Mary Jo "MJ" Fuletti

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May 20, 2024

Interstate Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Nick Velasquez General Sales Manager 303-833-6700 nickv@i25ford.com

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