Arnold Alsua
Arnold Alsua at Volvo Cars Santa Monica
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Arnold Alsua

Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
59 Reviews
5.0

59 Reviews

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59 Reviews of Arnold Alsua

January 02, 2025

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Employee Rating

Fabulous service as always! It's a pleasure to bring my car in every time! More

by SUSANOLSEN1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Jan 03, 2025

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so happy to hear that you consistently have a positive experience with us. It’s always a pleasure to take care of your car, and we look forward to continuing to serve you in the future!

December 30, 2024

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Employee Rating

Friendly service staff, great communication. Gave frequent and timely updates on service. Loaner vehicle provided free of charge. More

by JADE.JENG
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Laiza

Dec 31, 2024

Volvo Cars Santa Monica responded

Jade, we're delighted to hear that our service team at Volvo Cars Santa Monica provided you with excellent communication and a seamless experience. Thanks for sharing your feedback!

December 28, 2024

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Great service! ! Highly recommend. They were very helpful and communicative throughout the entire process. I will be back More

by LDIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Dec 30, 2024

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with our team at Volvo Cars Santa Monica! Thank you for the recommendation, and we look forward to welcoming you back in the future.

December 15, 2024

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They did a great job. Quick helpful and friendly and even provided a loaner. Would recommend More

by CHRIS Curtis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Dec 16, 2024

Volvo Cars Santa Monica responded

Chris, thank you for reviewing your recent visit here at Volvo Cars Santa Monica! We hope to see you again in the future!

December 15, 2024

Dealership Rating
Employee Rating

I really appreciated Robert’s kindness in helping me out! As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and al More

by RAHIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Dec 16, 2024

Volvo Cars Santa Monica responded

Rahin, we're delighted to hear that Robert provided such exceptional service during your visit to Volvo Cars Santa Monica. It's great knowing he could assist you with both the maintenance and privacy cover issue. We look forward to seeing you again!

December 09, 2024

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Robert and his team are welcoming as soon as you drive through the gate. They are organized, efficient and on point. Any questions you have Robert answers. He also updates you as the car is being serviced More

by ALEXANDRASTEVENSON.AS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Dec 09, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Robert and the team at Volvo Cars Santa Monica provided such a welcoming and efficient experience. Keeping you informed throughout your service is important to us, so we're glad it made a difference for you! Thank you for sharing this feedback.

December 07, 2024

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Employee Rating

Fantastic service, great communication, the dealership made it very easy on me to have this service performed. Thank you! More

by ADAMDWAGNER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Dec 09, 2024

Volvo Cars Santa Monica responded

Thank you for your kind words, Adam! We’re so glad to hear that our team provided fantastic service and made the process easy for you. We truly appreciate your feedback and look forward to assisting you again!

Dec 09, 2024

Volvo Cars Santa Monica responded

Hi Adam, we're delighted to hear that you had a fantastic experience with our team at Volvo Cars Santa Monica! Thank you for your kind words, and we're glad we could make the process easy for you! Safe travels!

December 03, 2024

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Employee Rating

The whole process was easy and seamless. Everyone I interacted with was wonderful. Very grateful to the team for this experience! More

by STEVENSAFTIG
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Volvo Cars Santa Monica responded

Steven, we're delighted to hear that your experience with Volvo Cars Santa Monica was smooth and enjoyable. Thank you for the kind words!

November 23, 2024

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Employee Rating

They always have time for me and do a thorough job. Robert has helped me with my car for years. More

by MEGHANNRUSSELL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Nov 25, 2024

Volvo Cars Santa Monica responded

This is great to hear, Meghann! Thank you for visiting Volvo Cars Santa Monica!

November 21, 2024

Dealership Rating
Employee Rating

amazing service and brought my car back to my house for me after it was done being serviced!! More

by MEGDANIELLESPOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Klaus de Paz

Nov 22, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're so glad to hear that you had amazing service and that we could go the extra mile by bringing your car back to you. We truly appreciate your kind words and are here whenever you need us!

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