48 Reviews
Write a Review48 Reviews of Arnold Alsua
November 10, 2024
Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum Fast, car picked up and dropped off, adding more words to hit minimum More
Other Employees Tagged: Robert Munoz, Klaus de Paz
November 06, 2024
It was an easy process. I appreciated the quick turn around time. Thank you Very much I appreciated the quick turn around time. Thank you Very much More
Other Employees Tagged: Robert Munoz, Klaus de Paz
November 02, 2024
Klaus and his team in Santa Monica are beyond helpful, knowledgeable and professional. Excellent service! The difference between this great Volvo location and the Culver City one is immense. No comparison knowledgeable and professional. Excellent service! The difference between this great Volvo location and the Culver City one is immense. No comparison. More
Other Employees Tagged: Klaus de Paz
October 31, 2024
Awesome work. Thankyou for everything, Westlake dealership is the worst dealership I have ever been too. Dennis Kramer and Nesh Sekulic are horrible. I would sti Thankyou for everything, Westlake dealership is the worst dealership I have ever been too. Dennis Kramer and Nesh Sekulic are horrible. I would still be waiting for a call back if I didn’t contact Santa Monica. Those two need to be trained in contacting clients at a reasonable time and re take class in customer service. I would never recommend anyone at that location. I 100 percent would recommend Santa Monica though. People there are caring and get the job done. Keep up the great work! More
Other Employees Tagged: Robert Munoz, Klaus de Paz, Omar Martinez, Anthony Paiz, Russ Kabrins, Bryant Perez
October 30, 2024
The advisors are exceptional. They are courteous, knowledgeable and have willingness to listen to my concerns. They are courteous, knowledgeable and have willingness to listen to my concerns. More
Other Employees Tagged: Robert Munoz, Klaus de Paz
October 23, 2024
Robert was a magnificent help and managing the car and all of its needs, the service was extraordinary all of its needs, the service was extraordinary More
Other Employees Tagged: Robert Munoz, Klaus de Paz
October 22, 2024
I was very impressed with the service that I received. I received a video regarding the review of my car in the status of the particular items that were being addressed. The service I received was really I received a video regarding the review of my car in the status of the particular items that were being addressed. The service I received was really outstanding. They were very knowledgeable about my car and provided me with the necessary information that I needed so I was very happy when I left Would recommend anyone who drives a Volvo to go to this location More
Other Employees Tagged: Robert Munoz, Klaus de Paz
October 16, 2024
They took great care of me right away. Fixed all my car issues and got me a loner car while they were working on my car. Klous and his team were great at communication and very kind and re Fixed all my car issues and got me a loner car while they were working on my car. Klous and his team were great at communication and very kind and respectful. One of the best experiences I’ve had getting my car worked on. More
Other Employees Tagged: Robert Munoz, Klaus de Paz
October 12, 2024
Service was on time. All explained to me. Service writer Klaus was very informative and courteous. Manager Arnold Alsua always makes sure quality and timely service is All explained to me. Service writer Klaus was very informative and courteous. Manager Arnold Alsua always makes sure quality and timely service is given. Volvo is lucky to have Arnold. More
Other Employees Tagged: Klaus de Paz
October 11, 2024
Robert was hospitable, helpful, warm and very knowledgeable providing excellent service I needed without extra unnecessary add ons. knowledgeable providing excellent service I needed without extra unnecessary add ons. More
Other Employees Tagged: Robert Munoz, Klaus de Paz