Armando Rodriguez

Took 6 weeks to get floor mats that were owed to me. Not 1 person apologized for the inconvenience Not 1 person apologized for the inconvenience More

by leightxx Verified Customer Verified Customer

Report | Print

Great customer service. Very professional, I received what I expected for my trade. I received they payment on my new vehicle that I wanted. Very professional, I received what I expected for my trade. I received they payment on my new vehicle that I wanted. More

by emfaribault Verified Customer Verified Customer

Report | Print

They were great , Alberto Nuñez was awesome to work with. This is my second vehicle with them. Highly recommend them!!! This is my second vehicle with them. Highly recommend them!!! More

Report | Print

John was absolutely brilliant, did amazing job getting me into my beautiful new suv , I’m absolutely thrilled with my new car! into my beautiful new suv , I’m absolutely thrilled with my new car! More

by Mrs.Arnold Verified Customer Verified Customer

Report | Print

Edwin was fantastic. From his follow up to his follow through, he alone was the reason why we continued to do business here. Brad had the wrong parts ordered for the runn From his follow up to his follow through, he alone was the reason why we continued to do business here. Brad had the wrong parts ordered for the running boards, so Edwin was able to find the correct parts after they were installed and was able to get this resolved. Kept us updated on each step of the process with appropriate timelines. If anyone is to be modeled for best practices, Edwin is the gold standard. Barbara Choate was fine but after our test drive and agreement to purchase the vehicle, she wasn’t responsive and kept deferring to the sales manager Brad for everything. Brad Staples, the sales manager, was cold and distant. Was not welcoming at all during any of the follow up visits to get the accessories installed on my vehicle. Disappointed with his lack of service and support. Took him 3 weeks to order parts and schedule the install. Not sure why it took that long and he never apologized for the delays nor did he explain why it took that long to get it sorted. Armando, the finance manager, got us through the paperwork quickly. Upsold us on some products in exchange for a better interest rate. That exchange wasn’t the best as it made us feel like we were taken advantage of. Typical sales tactic, not appreciated. Josh Bouffard, met us on the first trip to install accessories. Did not run down any of the parts to validate correct parts and did not provide a timeline for completion. Not sure why we even spoke with him. Totally useless interaction. What’s he there for anyway? Overall, the experience we had at this dealership was 2 of 5 stars. Only because we got a decent price for the truck and Edwin got us sorted out when no one else could. Definitely would not recommend purchasing from this dealership. Service however, impeccable, as long as you work with Edwin. More

by Joshua Fraga Verified Customer Verified Customer

Report | Print

The first contact at the defeat shop was awesome and as well the rest of the team. well the rest of the team. More

by humbertoduron79 Verified Customer Verified Customer

Report | Print

Great dealership everyone was very welcoming and Adrian made the process so easy for me and my husband made the process so easy for me and my husband More

by Jasmine.gomez2018 Verified Customer Verified Customer

Report | Print

Young Chevrolet is the best dealership in Dallas. I’ve always get my cars from here. Xavier always comes through. I’ve always get my cars from here. Xavier always comes through. More

by SANDRA_MORALES2013 Verified Customer Verified Customer

Report | Print

I don't know who that is. But I'm losing my patience that y'all AREN'T keep YOUR SIDE OF THE DEAL. WHAT'S THE RETURN POLICY? But I'm losing my patience that y'all AREN'T keep YOUR SIDE OF THE DEAL. WHAT'S THE RETURN POLICY? More

by leightxx Verified Customer Verified Customer

Report | Print

Very satisfied with customer service. Went in for an oil change was was out quick. I highly recommend this location. Went in for an oil change was was out quick. I highly recommend this location. More

by Apaseo89 Verified Customer Verified Customer

Report | Print