61 Reviews
Write a ReviewDealership Experience
3 yrs, 10 mos
Languages Spoken
English
61 Reviews of Arin Robeson
December 03, 2024
TERRIBLE! LIARS AND SCAMMERS! I DO NOT RECOMEND THIS DEALERSHIP TO ANYONE! WORST EXPERIENCE EVER! LIARS AND SCAMMERS! I DO NOT RECOMEND THIS DEALERSHIP TO ANYONE! WORST EXPERIENCE EVER! More
Other Employees Tagged: Luis Delcid, Arnaldo Perez , Marcos Rodriguez
December 03, 2024
Smooth transition and felt supported in my decision. Transparent team and offers. Satisfied with my new vehicle. Transparent team and offers. Satisfied with my new vehicle. More
Other Employees Tagged: Tim Vining
November 27, 2024
The $250coupon certificate you can’t really use it. I I google it up and it was saying that it was no good I I google it up and it was saying that it was no good More
Other Employees Tagged: Nick Hernandez
November 09, 2024
Excellent Experience at Big Star Hyundai with Brandon Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From t Sandoval! My journey with Brandon Sandoval at Big Star Hyundai began in May when I decided to purchase a 2024 Hyundai Palisade Calligraphy. From the very start, there was zero pressure, and the dealership made us feel very comfortable. Brandon was incredibly accommodating during the test drive, and he answered all our questions with patience and honesty. We did visit a few other dealerships, but none of them could match Big Star's pricing or the genuine, no-pressure approach we received from Brandon. The entire process was seamless, and we couldn’t be happier with the deal we got and the level of service provided. If you’re in the Houston area and looking for a new or used car, I highly recommend going to see Brandon at Big Star Hyundai! More
Other Employees Tagged: Brandon Sandoval, Sterling Whitely
November 08, 2024
The Arin was very rude and disrespectful she was not transparent in dealing with me. She was more of interested in what commission she will get from the sale of the car. I felt cheated and was rush to transparent in dealing with me. She was more of interested in what commission she will get from the sale of the car. I felt cheated and was rush to buy something l greatly regretted. My social security number was exposed at her desk with people walking by who could have seen it. When l requested to speak to one of the manager about my displeasure with the sales person the manager was also very rude and shouted at me not to come near their door. More
November 03, 2024
Loved our sales person Erin. Because of her I would definitely come back there. I was pleased it only took approximately 4 hours for the whole deal. Because of her I would definitely come back there. I was pleased it only took approximately 4 hours for the whole deal. More
Other Employees Tagged: Jimmy K.
November 02, 2024
Finance manager was helpful. Chris Russell has never responded to my 3 emails. If I could have bought my car online and ignored the dealership, I would have 100%. If you have Chris Russell has never responded to my 3 emails. If I could have bought my car online and ignored the dealership, I would have 100%. If you have 8 hours to waste, go to Big Star Hyundai to sit around and watch sales people do the song and dance instead of just sell you the car you picked out from the website More
Other Employees Tagged: Chris Russell, Nick Hernandez, Arnaldo Perez, Adrian Chapa , zzRandol zzManjarrez
November 02, 2024
I WAS VERY PLEASE HOW THE GENERAL SALES MANAGER CHRIS RUSSELL TREATED ME AT BIG STAR HYUNDAI. AND VERY THANKS TO ARIN ROBESON. RUSSELL TREATED ME AT BIG STAR HYUNDAI. AND VERY THANKS TO ARIN ROBESON. More
Other Employees Tagged: Chris Russell, Arnaldo Perez
October 26, 2024
I dealership is ok, had to come back to get water marks buffed out which was an inconvenience. Besides that, it was ok buffed out which was an inconvenience. Besides that, it was ok More
Other Employees Tagged: Dyiamond Jones