Anne Earman

Good customer service and patient . They followed up on my visit with a concerned phone call and text. They followed up on my visit with a concerned phone call and text. More

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Hassle free, friendly, professional, easy to work with and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose from in Richmond VA because of our inital phone interaction with the sales departament. Well worth the drive.. More

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The staff were all very pleasant, the financing process was smooth and efficient, and the car was as advertised was smooth and efficient, and the car was as advertised More

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Ours was an internet sale, but the car was prepped beautifully when it arrived and the sales staff was very thorough in describing features and how to work them when we picked the car up. beautifully when it arrived and the sales staff was very thorough in describing features and how to work them when we picked the car up. More

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So pleased with the purchase of my RX350! Having had a friend purchase a Highlander a few weeks earlier from Gloucester Toyota, based on her excellent experience I checked their website and Having had a friend purchase a Highlander a few weeks earlier from Gloucester Toyota, based on her excellent experience I checked their website and found a RX 350 that appealed to me. I first spoke with Anne, who was so helpful; accommodating my schedule to have the SUV available early for my visit. The SUV I viewed online was exactly as the one on the lot. All pictures on their site showed the true vehicle with no hidden camera angles distorting the SUV's condition. Taylor, rightly so deserved the accolades he rec'd from my friend: friendly, knowledgeable about Lexus, and with NO hint of "high pressure sales" my interaction with him sealed the deal. "No haggle" purchase. EXCELLENT, competitive price on the RX compared to others for sale in Hampton Roads and the RX is in super condition! SO pleased! While I DO plan on keeping my RX for many many years - when the time comes for a vehicle - I'll stick with Gloucester Toyota for my purchase. More

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Tyler Jones made my most recent vehicle purchase as efficient and painless and I could have every hoped. I've always dreaded the vehicle purchasing process and can say with certainty that I would have efficient and painless and I could have every hoped. I've always dreaded the vehicle purchasing process and can say with certainty that I would have no hesitance to work with Tyler again. Great Job! More

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My husband and I purchased a 2020 Ford Fusion from Gloucester Toyota. David was our salesman. He was straight to the point. Answered our questions promptly. I really love the car I purchased. David is Gloucester Toyota. David was our salesman. He was straight to the point. Answered our questions promptly. I really love the car I purchased. David is the best!! Thanks everyone from Gloucester Toyota ❤️ David Rogers 💙💙 More

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I found the vehicle I was looking for online at Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and Gloucester Toyota so I scheduled a test drive and I was in and out in 2 hours with the numbers I wanted, and the car that my family will be happy and comfortable in. Great customer service, not pushy at all, and really looked after my interests. More

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Aug 25 The Service is really great group was in and out really fast.I would like to thank Doug and his group. out really fast.I would like to thank Doug and his group. More

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Devin made the purchase experience pleasant and professional. He listened to my preferences regarding the 4Runner and explained the details during the purchase. My husband and and I have been wit professional. He listened to my preferences regarding the 4Runner and explained the details during the purchase. My husband and and I have been with Gloucester Toyota for thirty years and will continue with their excellent service. More

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