Ann Hutchins
Ann Hutchins at Franklin Ford

Ann Hutchins

Service Advisor

Franklin Ford

175 East Central Street
Franklin, MA 02038

4.9
20 Reviews
4.9

20 Reviews

Write a Review

20 Reviews of Ann Hutchins

June 18, 2026

Dealership Rating
Employee Rating

Dave , the maintenance manager and Mike in Setvice. Department along with all the rest of the staff our undoubtably the best and that’s why I still purchased my carsat Franklin Ford More

by frankward27
Service Price Transparency
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Recommend Dealer
Yes
Jun 19, 2026

Franklin Ford responded

Thank you for your kind words Frank! We will relay the kind words to the team and look forward to assisting you again!

June 17, 2026

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Employee Rating

Great service. Very knowledgeable staff, who are always willing to help. Will go there again More

by Elle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 19, 2026

Franklin Ford responded

We are so glad that the team took great care of you Elle! Thank you for trusting us with your service needs!

June 17, 2026

Dealership Rating
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The customer service is exceptional. The owners should know George Manny and Ann are making my experience a pleasant one!!!!! More

by ECODYCAM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Carr, Manny Fernandes

Jun 17, 2026

Franklin Ford responded

We will relay the kind words to the team! Thank you for taking the time to leave us a review!

June 15, 2026

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Employee Rating

Went smooth enough, car was as expected from previous research Other than having to wait an extra day due to an illness at the dealership i got my car quickly More

by cmccoy7
Recommend Dealer
Yes

Other Employees Tagged: Ann Hutchins

Jun 15, 2026

Franklin Ford responded

Thank you for leaving us a review! We apologize for the delay and really appreciate your patience!

June 15, 2026

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Employee Rating

Ann Hutchins is amazing! She even had the trucks picked up and delivered for us which is incredibly convenient. You will continue to have our business as long as Ann is handl More

by COLLEEN17
Service Price Transparency
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Recommend Dealer
Yes
Jun 15, 2026

Franklin Ford responded

Thank you for leaving us a review colleen! We will relay the positive feedback to Ann!

June 14, 2026

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Ann is really good on what she does Should be more people in this world like her More

by fjohnson815
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron

Jun 15, 2026

Franklin Ford responded

Thank you for trusting us with your service needs! We will relay these kind words to Ann!

June 13, 2026

Dealership Rating
Employee Rating

The company more people like Ann very understanding what the customer needs make you feel right at home More

by fjohnson815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Franklin Ford responded

We are so glad that Ann has been very helpful! Thank you for trusting us with your service needs!

June 13, 2026

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Great communication, service, and super convenient. I can highly recommend this to anyone in need. More

by Josh P
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Sitcawich, Amanda Barone

Jun 15, 2026

Franklin Ford responded

Thank you for leaving us a review Josh! We are so glad that Ron, Amanda, and Ann provided you with a great Franklin Ford experience!

June 11, 2026

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Employee Rating

Ann was extremely helpful and thorough. She explained every aspect of my service and the cost associated with it so there were no surprises. More

by Scorby1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mulvaney

Jun 11, 2026

Franklin Ford responded

Thank you for trusting us with your vehicle! We are so glad that Ann took great care of you! We look forward to assisting you again

June 11, 2026

Dealership Rating
Employee Rating

It’s always a pleasure to speak with Ann! Ann makes sure that everything that my truck needs is done, More

by RCURTIS362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Franklin Ford responded

We are so glad that Ann has been helpful to you! Thank you for trusting us with your service needs!

1

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