Anjali Deol

Excellent service for Shottenkirk honda of Davis I was Honda accord 2021 and I always car service here done every time 👍👌 Honda accord 2021 and I always car service here done every time 👍👌 More

by GSMEET1304 Verified Customer Verified Customer

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The employee were very helpful and nice and the place was cleaning and smell good cleaning and smell good More

by SHARMAHK103 Verified Customer Verified Customer

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Overall unprofessional. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. . Poor customer service. Poor follow through with what was communicated with the customers. Poor communication after deal has been made. More

by Riley Verified Customer Verified Customer

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I dropped off for some small items to do like mud flaps and wheel locks. I expected most of the day but was surprised to get a call in about 2 hours after dropping off. I asked for a detail since that was and wheel locks. I expected most of the day but was surprised to get a call in about 2 hours after dropping off. I asked for a detail since that was missed on my purchase day which he promptly said no problem and got it handled. Pick up was a breeze. Excellent service More

by matthewbrinegar Verified Customer Verified Customer

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A pleasant experience. Adrian worked out a good deal for us on a CRV Hybrid lease. Adrian worked out a good deal for us on a CRV Hybrid lease. More

by DANPEN2118 Verified Customer Verified Customer

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They lied to us in order to get us to the dealership. They lied to us about the price of the truck. They lied to us about what car we were buying (we test drove and agreed to 1 truck, and then they swapp They lied to us about the price of the truck. They lied to us about what car we were buying (we test drove and agreed to 1 truck, and then they swapped trucks without telling us--when we were ready to drive away, we asked them about it and they fessed up that they switched cars). They lied about where the financing rebate will come from. They are a decietful bunch! More

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Issue with contract and they refused to make it right. Will not reccomend to anyone Will not reccomend to anyone More

by CVALVERDE876 Verified Customer Verified Customer

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I spent 36 years in the auto business in sales and finance, working with mostly the best people I've met in my entire life. I couldn't have imagined what my wife and I would go through with Shottenki finance, working with mostly the best people I've met in my entire life. I couldn't have imagined what my wife and I would go through with Shottenkirk Honda. The figures we were shown by text over the phone, and also again in the finance office, were not what was on the contract. How did they get away with that? By simply not giving us any paperwork. Instead, we were given a USB and told this was done to save paper. I took the USB to my mechanic so that he could look over the warranty which we were only considering at the time. The first thing our mechanic did was to ask us why we purchased a $350 "paint protection plan". Next he printed us some of the paperwork which we hadn't yet seen because we went straight to him. And there it was. The "paint protection plan" had been represented as licensing fees on their computer screen. We also tried to cancel our warranty the next day, as we were told that if we didn't want it all we had to do was to give them a call and they would immediately cancel it. They were willing to do no such thing. I had to call the warranty company myself, and that was also to no avail. Finally, I called our credit card company whose fraud department actually investigated the matter (wow!) and refused payment to them. We feel very lucky, and find it hard to believe Shottenkirk's tactics. More

by RLEEDEAM Verified Customer Verified Customer

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Service dept is always great. Jennifer and Tom are the best. So helpful and work hard to take care of the customers. Jennifer and Tom are the best. So helpful and work hard to take care of the customers. More

by Olivia Azevedo Verified Customer Verified Customer

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Purchased a 2025 Honda Pilot Black Edition. Very professional, transparent, honest, prompt. Did not force any unnecessary upgrades, no games. Came in to purchase the car from the Bay Area and I Very professional, transparent, honest, prompt. Did not force any unnecessary upgrades, no games. Came in to purchase the car from the Bay Area and I was in and out with the car in just 30 mins. Highly recommend! More

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