Today was my lucky day!
After searching for my specific Volkswagen, I reached out to CityHighland Volkswagen and got the sales manager Anthony on the phone. He made sure tha
After searching for my specific Volkswagen, I reached out to CityHighland Volkswagen and got the sales manager Anthony on the phone. He made sure that all my concerns and requests were met before I drove 2 hours to see a specific vehicle. He provided an A+ level of customer service. Upon arriving, after 2 hour drive to City Highland Volkswagen, I was greeted by Andrew who was my amazing sales person to help me get through purchasing my vehicle. He was down to earth, kind, knowledgeable, and the perfect person to help me. He listened, he acted and exceeded my expectations. The process was seamless when I get to the financial portion. I met this awesome guy named James who is the financial person. Great at what he does, easy-going not pushy. Got the transaction completed and I was on my way home. The whole team was thorough in explaining and letting me know what I needed of course they do ask you if you need and want add-ons, which should be considered, but if you don’t, they’re not pushy and rude like some sales people at other dealerships I would highly recommend going to this dealership. It was clean, comfortable and everyone is hospitable. I love my Atlas. I loved my experience and wish this for anyone. Thank you guys!!!!
Vanessa
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by Vanessa D
May 23, 2025 -
City Volkswagen of Highland responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Andy was extremely helpful and followed up well.
Great service!!
We will be back hopefully not too soon.
Great service!!
We will be back hopefully not too soon.
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by showmesja
May 23, 2025 -
City Volkswagen of Highland responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Great customer service.
I found them to be very attentive and "no pressure" salesmanship. I would highly recommend giving them a chance.
I found them to be very attentive and "no pressure" salesmanship. I would highly recommend giving them a chance.
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by Richard.moskalick
May 22, 2025 -
City Volkswagen of Highland responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Super friendly and fast we were able to get a different
Jetta in a timely fashion after the first initial one was sold.
Jetta in a timely fashion after the first initial one was sold.
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by nick.hamann7695
May 12, 2025 -
City Volkswagen of Highland responded
Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Andy is the best!
! I was very crabby and he made the process super easy.
! I was very crabby and he made the process super easy.
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by taylor
May 08, 2025 -
City Volkswagen of Highland responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
I recently purchased a vehicle from Volkswagen of
Highland and had the pleasure of working with Andy. From the very beginning, he made the entire car-buying process easy, transparent, and stress-free
Highland and had the pleasure of working with Andy. From the very beginning, he made the entire car-buying process easy, transparent, and stress-free.
Andy was incredibly knowledgeable and patient. He took the time to understand what I was looking for and helped me find the perfect vehicle without ever making me feel pressured. He answered all my questions thoroughly and made sure I felt confident every step of the way.
His professionalism and friendly attitude really stood out, and I genuinely appreciated how smooth he made everything—from the test drive to the final paperwork.
If you’re considering buying a car, I highly recommend asking for Andy at Volkswagen of Highland. He’ll make sure you’re taken care of!
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by ocsheonclark
May 03, 2025 -
City Volkswagen of Highland responded
Thank you so much for choosing City Volkswagen of Highland! Please let us know if we can be of any more assistance.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Andy is great representative tells you straight up what
you need to drive away with a car.
you need to drive away with a car.
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by vargas.nicolas1
Apr 30, 2025 -
City Volkswagen of Highland responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Andy was awesome, he helped me reach my financial goals I
was looking to achieve. He also was very communicative and committed.
was looking to achieve. He also was very communicative and committed.
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by mer921
Apr 30, 2025 -
City Volkswagen of Highland responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Very pleasant to work with.
Worked hard to get me the deal I needed. Very pleased
Worked hard to get me the deal I needed. Very pleased
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by spring1166
Apr 15, 2025 -
City Volkswagen of Highland responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com
Excellent buying experience!
!!! Andy M. was a pleasure to work with! Love love love my new Atlas!
!!! Andy M. was a pleasure to work with! Love love love my new Atlas!
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by lac.9227
Apr 11, 2025 -
City Volkswagen of Highland responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Dan Brasil
Director of Sales Operations dbrasil@cityautogroup.com