Andrew Torrico

My experience with Sudbury Mercedes dealership was excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like Jonny Pham who exceeded my expectations in the session I had with him explaining the car, Jonny have a photographic memory and he breezed through the features of the cars. He knows his stuff. He explained to me the advanced features that I wouldn’t have discovered on my own. People like Jonny or Howard Rosenberg in Sales or in management like Mike, Andrew,Chris and Fahad makes my experience with this dealership always exceeds my expectations. I don’t want to forget the finance team who went above and beyond to get me an excellent rate or the nice lady at the reception Who always treated me with a great smile. Thank you and I look forward to healthy years to pick my forth car from them. They got me as a repeat customer, Mercedes keeps blowing every competition away with their innovative reliable cars. More

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Jonny was super knowledgeable about all the technical details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jo details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jonny’s level of knowledge about the car, all its functionalities, and the interaction with us as customers were more than we have ever experienced or expected.  He followed up with us and even responded to our questions after hours.     Everyone in the dealership was awesome! We really enjoyed working with Nic (worked through all the details to make our out of state purchase possible), Dynae (answered all our questions on the vehicle and worked our car deal over texts!), Franco (took super good care of us the day of delivery and sent us photos of the vehicle while we were making our final decisions), Josue (took care of all the warranty, special offers, and paperwork to finalize the purchase), Sharon (took so many of my calls and tracked everyone down everyone to make sure I got the information I needed, awesome!), and Andrew (made sure our purchasing experience were satisfied).  Thanks! More

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My wife and I wish to acknowledge Jonny Pham with the highest praise. We have never ever met a product specialist more devoted to the Mercedes-Benz brand. His warm personality, deep product knowledge, an highest praise. We have never ever met a product specialist more devoted to the Mercedes-Benz brand. His warm personality, deep product knowledge, and delivery of important features and benefits gave us a feeling of trust. He is brilliant and patient beyond words. We are very grateful for his exceptional customer support. More

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We bought our car from Chris Leigh because of his exceptional customer service. My wife and I both feel that he is a trusted authority on Mercedes Benz with deep knowledge of all classes and models. exceptional customer service. My wife and I both feel that he is a trusted authority on Mercedes Benz with deep knowledge of all classes and models. He has the ability to explain advanced features and benefits that are easily understood - much appreciated! Overall, our buying experience was pleasurable and we are very grateful to Chris, the best of the best! More

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Jonny, Vito and Yatin were great. I enjoyed my time and excellent service. Vito was great with paper work, everything was ready before we got there. Yatin was to the point, pleasant t I enjoyed my time and excellent service. Vito was great with paper work, everything was ready before we got there. Yatin was to the point, pleasant to talk with and very knowledgeable. Yatin and Vito even stayed behind late for us to get everything done and we didn't had to visit again. Jonny was awesome, he took time to explain and give us all the information about Vehicle as well as helped us to create accounts at ChargePoint and explained the vehicle in great detail. Jonny even took nice pic and short video with our new car. More

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Johnny & Howard are a dream team. They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsiv They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsive and very courteous—I wish all dealerships were like this but alas on MB can excel. I love my new car and all the features!! Big thank you to the team— Johnny Pharm, Howard, Kolls , Michael Y and Andrew T. I also liked the front desk, they were wonderful. More

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Jonny was excellent to work with and extremely knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes knowledgeable! I learned a lot from him about my new car. There are features I didn’t know existed until he pointed them out and I’ve been a Mercedes customer for over 15 years. He was very patient and professional. More

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Dakota, Nick, Mike, and Johnny were great to work with. Made my experience very good. Made my experience very good. More

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What Wonderful 10/10 Excellent Service and care I received from everyone I worked with at the Mercedes dealership! Sharon T. is a Rock Star and an excellent receptionist! Vito my Awesome Expert S received from everyone I worked with at the Mercedes dealership! Sharon T. is a Rock Star and an excellent receptionist! Vito my Awesome Expert Sales Consultant; Yatin, my Amazing Finance Manager; Jonny P. is an Absolute delight, super informative, and a wealth of knowledge in all things Mercedes; Danny K. and Andrew T. are awesome, as is the rest of the management team as well! THANK YOU ALL for everything and for making my experience 10/10 Magnificent! More

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Jonny’s experience is a complete ride in heaven! You feel like an expert with everything he teaches you and all the details are so thoughtful from the beginning through the end, all the material he You feel like an expert with everything he teaches you and all the details are so thoughtful from the beginning through the end, all the material he prints and hand give them to you just to make sure you understand everything when you get home, it’s unbelievable! You feel like a queen or king. I’d recommend the entire team to anyone I love and care! Jonny took great pictures of me on my new car + a Mercedes certificate, love and care in all the details! I couldn’t be happier :) thank you! More

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