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Andrew Nelson
26 Reviews
26 Reviews of Andrew Nelson
August 10, 2020
Don't really know how to review as rattle has not been fixed. Three weeks waiting on part and Counting. Andrew and Shawn seem nice, but I have had this noise pretty much since I bought the truck new in 20 fixed. Three weeks waiting on part and Counting. Andrew and Shawn seem nice, but I have had this noise pretty much since I bought the truck new in 2019. My truck also now has an intermittent noise coming from under the hood that sounds like a buzzer or something going off. So the quality of the Ridgeline I bought from Honda as a manufacturer is questionable at best compared to my old Ridgeline I had. I feel like Honda as a manufacturer has let me down. More
by mnhntr1
Verified CustomerOther Employees Tagged: Shawn Richter
July 06, 2020
Clean Dealership Dealership was very clean and inviting. Price for an oil change and tire rotation was very steep, compared to other Honda Dealerships. I felt the timi Dealership was very clean and inviting. Price for an oil change and tire rotation was very steep, compared to other Honda Dealerships. I felt the timing of the repair was lengthy-even with booking an appointment. More
by Bobby Wallin
Other Employees Tagged: Cesar Morules, Brian Nordstrom, Chase Hollenbeck , Kenneth Chan, Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles, Jon Nguyen
May 26, 2020
Customer Service Performed Smart! Bringing my Honda in for Service with Covid 19 was a concern. The team at Rapids Honda allowed me to schedule, drop off my car, pick it up, pay from m Bringing my Honda in for Service with Covid 19 was a concern. The team at Rapids Honda allowed me to schedule, drop off my car, pick it up, pay from my phone, and I was even sent a video, and picture from the technician telling me what was wrong. I never had to come into contact with anyone. More
by jarrod7
Other Employees Tagged: Shawn Richter , Ken Grantwit, Moua Xiong
May 23, 2020
Awesome Oil Change Experience Very friendly staff! I was told how long it would take and it was spot on! They informed me of what needed to be done that day, and what should be Very friendly staff! I was told how long it would take and it was spot on! They informed me of what needed to be done that day, and what should be taken care of soon. Thank you so much! More
by mjphilauren
Other Employees Tagged: Cesar Morules , Kenneth Chan, Austin Chandara, John Cook, Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles, Jon Nguyen
March 18, 2020
Prompt and Friendly I arrived shortly before my appointment time and they were ready and willing to get me in immediately. The place was clean and accommodating, making I arrived shortly before my appointment time and they were ready and willing to get me in immediately. The place was clean and accommodating, making it a pleasant experience while I waited for my vehicle to be serviced. More
by martymelberg
Other Employees Tagged: Shane Stegeman
October 04, 2019
Friendly and Knowledgable. After noticing a new Honda Dealer had opened in my neighborhood I decided to give them a shout. The appointment was easy to schedule, from the moment After noticing a new Honda Dealer had opened in my neighborhood I decided to give them a shout. The appointment was easy to schedule, from the moment I pulled into the service drive the advisor (Chad) was great. He was very knowledgeable and made me feel very confident in his team. I was in for routine service and new tires. Pricing was competitive, the turn around was quick. They have a very nice waiting area which is major for me! You will be seeing me again Rapids Honda! Thank You. More
by rcpearson
Other Employees Tagged: Chad Zastrow
