Speedy and helpful service. I appreciate that they are
accommodating and work within my time schedule.
accommodating and work within my time schedule.
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by amyselb
Verified Customer
Verified Customer
Other Employees Tagged:
Roger Thomas
Dec 21, 2021 -
Rapids Honda responded
Amy, It's fantastic to hear that Roger and Andrew provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I was in to have the auto butler reapplication and it was
done very well.
done very well.
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by DEREKPEHLKE
Verified Customer
Verified Customer
Oct 18, 2021 -
Rapids Honda responded
Thank you for taking the time to leave us a five-star review, Derek. We truly appreciate your business and look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great Customer Service! The service Staff were very
Friend. They wer on time with my appointment. Service complete in a timely manner.
Friend. They wer on time with my appointment. Service complete in a timely manner.
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by dfman
Verified Customer
Verified Customer
Sep 13, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service, great people, great environment, they
always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda
always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda
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by ventas.espinosajorge
Verified Customer
Verified Customer
Sep 07, 2021 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda goes above and beyond when it comes to
customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your ve
customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your vehicle in for all your service needs.
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by Kristina
Verified Customer
Verified Customer
Aug 28, 2021 -
Rapids Honda responded
Kristina, Thank you for your business and this review. We're happy to hear Andrew and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Stell waiting f or outer wheel piece. Told over a week
ago that it would be mailed out. Hopefully will receive it in the next few days.
ago that it would be mailed out. Hopefully will receive it in the next few days.
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by mwswegle
Verified Customer
Verified Customer
Jul 08, 2021 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. Andrew and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It’s always a good experience and the customer service is
fantastic! I have never had a problem having my car serviced or when I have any questions.
fantastic! I have never had a problem having my car serviced or when I have any questions.
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by Dawson
Verified Customer
Verified Customer
Jun 01, 2021 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda, Dawson! It's great to hear that our team consistently meets your vehicle needs. All of us truly appreciate your business and look forward to working with you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The oil change took over an hour and a half. Normally,
I'm out of there in 45 mins. I would still use their services because they are thorough.
I'm out of there in 45 mins. I would still use their services because they are thorough.
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by khamb001
Verified Customer
Verified Customer
Mar 25, 2021 -
Rapids Honda responded
Thank you for taking the time to share your thoughts on working with Andrew and our team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Good enough guys, but they still didn't fix the rattle
noise problem. Also they say 15% or 5,000 miles on oil change, but for the second time in a row they put a oil change sticker on the windshield that
noise problem. Also they say 15% or 5,000 miles on oil change, but for the second time in a row they put a oil change sticker on the windshield that says 4000 miles. The quality of my 2019 Ridgeline is just not there which speaks to Honda as a manufacturer (and not these guys). Wish everything on the truck was as it should be. Again, not the guys fault.
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by mnhntr1
Verified Customer
Verified Customer
Oct 01, 2020 -
Rapids Honda responded
Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Oct 06, 2020 -
mnhntr1 responded
Ken, I will be contacting you about this in the future. However, I cannot be without my truck at this time of year, by having it tied up at the dealership.
Experience started off great, but went downhill. Likely
wouldn’t buy from again after this vehicle. Some specific folks were great and because I found the vehicle I wanted.
wouldn’t buy from again after this vehicle. Some specific folks were great and because I found the vehicle I wanted.
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by nicholas.snider
Verified Customer
Verified Customer
Other Employees Tagged:
John Cook, Adam Johnson, Kevin Kue, Amy Tovar, Katie Young
Sep 19, 2020 -
Rapids Honda responded
Hello Nicholas,
Thank you for your feedback. We are sorry to hear that you didn’t have a fully satisfying experience and would like to learn more. Please reach out to us directly if you would be willing to share some more detail. Thank you!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com