Andrew Nelson
Andrew Nelson at Rapids Honda

Andrew Nelson | Page 2

Service Technician

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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26 Reviews
not yet
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26 Reviews

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26 Reviews of Andrew Nelson

December 21, 2021

Dealership Rating
Employee Rating

Speedy and helpful service. I appreciate that they are accommodating and work within my time schedule. More

by amyselb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Thomas

Dec 21, 2021

Rapids Honda responded

Amy, It's fantastic to hear that Roger and Andrew provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 17, 2021

Dealership Rating
Employee Rating

I was in to have the auto butler reapplication and it was done very well. More

by DEREKPEHLKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Oct 18, 2021

Rapids Honda responded

Thank you for taking the time to leave us a five-star review, Derek. We truly appreciate your business and look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 13, 2021

Dealership Rating
Employee Rating

Great Customer Service! The service Staff were very Friend. They wer on time with my appointment. Service complete in a timely manner. More

by dfman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Nordstrom, John Vang, Chase Hollenbeck, Shawn Richter, Marlin Haney , Travis Johnson, Luke Khilans, Luke Knilans, Chris Lyles

Sep 13, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 05, 2021

Dealership Rating
Employee Rating

Great service, great people, great environment, they always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda More

by ventas.espinosajorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 27, 2021

Dealership Rating
Employee Rating

Rapids Honda goes above and beyond when it comes to customer satisfaction. I was having some issues with my brakes and they got me in right away and fixed the problem. Highly recommend bringing your ve More

by Kristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2021

Rapids Honda responded

Kristina, Thank you for your business and this review. We're happy to hear Andrew and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 07, 2021

Dealership Rating
Employee Rating

Stell waiting f or outer wheel piece. Told over a week ago that it would be mailed out. Hopefully will receive it in the next few days. More

by mwswegle
Recommend Dealer
Yes
Jul 08, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. Andrew and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 31, 2021

Dealership Rating
Employee Rating

It’s always a good experience and the customer service is fantastic! I have never had a problem having my car serviced or when I have any questions. More

by Dawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda, Dawson! It's great to hear that our team consistently meets your vehicle needs. All of us truly appreciate your business and look forward to working with you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 25, 2021

Dealership Rating
Employee Rating

The oil change took over an hour and a half. Normally, I'm out of there in 45 mins. I would still use their services because they are thorough. More

by khamb001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Andrew and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 14, 2020

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Employee Rating

Good enough guys, but they still didn't fix the rattle noise problem. Also they say 15% or 5,000 miles on oil change, but for the second time in a row they put a oil change sticker on the windshield that More

by mnhntr1
Recommend Dealer
No

Other Employees Tagged: Shawn Richter

Oct 01, 2020

Rapids Honda responded

Hello, We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Oct 06, 2020

mnhntr1 responded

Ken, I will be contacting you about this in the future. However, I cannot be without my truck at this time of year, by having it tied up at the dealership.

September 02, 2020

Dealership Rating
Employee Rating

Experience started off great, but went downhill. Likely wouldn’t buy from again after this vehicle. Some specific folks were great and because I found the vehicle I wanted. More

by nicholas.snider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Cook, Adam Johnson, Kevin Kue, Amy Tovar, Katie Young

Sep 19, 2020

Rapids Honda responded

Hello Nicholas, Thank you for your feedback. We are sorry to hear that you didn’t have a fully satisfying experience and would like to learn more. Please reach out to us directly if you would be willing to share some more detail. Thank you! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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