Andrew Munson | Page 3

I came looking for a specific car it did not meet my needs but Anthony directed me towards another car that might fit my needs and it was a perfect fit. Smooth, quick, easy transaction thank you Anthony needs but Anthony directed me towards another car that might fit my needs and it was a perfect fit. Smooth, quick, easy transaction thank you Anthony and Napleton Ford More

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Don Bros is an amazing employee! He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk thro He knows so much and treats everyone who walks through the door just as he would his family! Karen is the first bright smile you see as you walk through the door, she’s such a peach! Highly recommend! Always a great experience! More

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I dont like they keep your car for weeks at a time and can't give you a loner car it's sad. can't give you a loner car it's sad. More

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Salesman Stanley was extremely helpful and went the extra mile to ensure that I received the vehicle of my choice and was very patient with me even though I was very picky about what I was buying. He was gre mile to ensure that I received the vehicle of my choice and was very patient with me even though I was very picky about what I was buying. He was great. More

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Working with Ron was magnificent! He was straight to the point, very honest, patient, and didn’t pressure us into anything. The best car deal I’ve ever been through by far. Would high He was straight to the point, very honest, patient, and didn’t pressure us into anything. The best car deal I’ve ever been through by far. Would highly recommend buying from here! More

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After reviewing and researching numerous vehicles knowing the dreadful time to buy a vehicle was fast approaching, we walked into this Dealership with only one vehicle on our mind from their lot and a price the dreadful time to buy a vehicle was fast approaching, we walked into this Dealership with only one vehicle on our mind from their lot and a price point we needed to maintain, all of which we communicated up front. From the moment we walked in through the doors, the entire process was completed with ease and respect. Great communication. Friendly and acknowledging staff. Up front honesty. No overselling. No trying to change our minds to another vehicle. And with all of that, we are very excited to say that we are now the new Owners of the vehicle we wanted and that is all thanks to the amazing staff at Napleton Ford of Oak Lawn!!! Shout out to Karen Boll!! We are happy we were able to keep this local in our Community, have a great experience for something we weren't thinking would be, and have an upgraded, gorgeous vehicle to drive! Best dealership and service around!!!! More

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Was very helpful and was in there and in and out in less than two hours than two hours More

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Wish I could leave a 0. Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3 Sales: Nick Ristich 1)Lied about my warranty, 1 year/12,000 miles not 5 year/100,000 as he told me. 2)$40 a day rental, not free as he told me. 3)$100 deductible, not 0 as he told me. 4) Lied about getting free oil changes as long as I own the vehicle, there are none. 5) Protection plan that he sold me for $1500 does not cover scratches, he told me it did. 6)Promised me all weather floor mats. I've had the car 3 months and had to go there in person and talk to General Sales Manager Don Boros for them to be ordered (he never returned my voucemail). Finance: Andrew Munson 1) Didn't give me copies of financial paperwork. 2) Didn't give me a copy of my warranty. Service: Bill Parks 1) Very rude to customers 2) Does not call you about your vehicle, you have to call him. My car was there for 2 months waiting on a transmission. He told me: "What was I supposed to do? Call you everyday and tell you the transmission was not in?" They lie, cheat and steal from you! That should be their slogan! More

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Can someone explain to me why it's been 3 months and my warranties have still not been canceled? warranties have still not been canceled? More

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