27 Reviews
Write a Review27 Reviews of Andrew Gray
December 30, 2024
They are alway super thorough and helpful. They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have a nice waiting area and always make sure we are comfortable while waiting on service. More
Other Employees Tagged: Carrie Brown, Steve Pfeiffer
December 09, 2024
I felt taken care of! Service was prompt, communication was great. Best experience at a dealership so far. Service was prompt, communication was great. Best experience at a dealership so far. More
Other Employees Tagged: Carrie Brown, Scott Thompson
December 02, 2024
I was pleased that Scott was flexible getting me in the Wednesday before Thanksgiving. I had a family emergency and needed an oil change and tires check and windshield washers refilled. Andrew helped Wednesday before Thanksgiving. I had a family emergency and needed an oil change and tires check and windshield washers refilled. Andrew helped me with checking in when I arrived. . He provided exemplary customer service not only to me but to others. I could hear his interactions with other customers from where I was seated in the waiting area. I also spoke with Sam regarding a possible trade in or new purchase. He provided me with the information I requested on two minis that were on the lot. Overall I am rating a 5-Star Plus for the follow through and great service this day. I truly felt valued and a part of the Mini of St. Louis family! Thank you! More
Other Employees Tagged: Sam Hall, Scott Thompson
November 28, 2024
Been taking my car to MINI of St. Louis since I inherited it from my mom in 2018 where she serviced it during the life of the car. I trust them implicitly - their service dept is unim Louis since I inherited it from my mom in 2018 where she serviced it during the life of the car. I trust them implicitly - their service dept is unimpeachable! More
Other Employees Tagged: Carrie Brown, Steve Pfeiffer
November 23, 2024
Great service. Timely and professional. I am completly pleased with the overall quality and attention. Timely and professional. I am completly pleased with the overall quality and attention. More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
September 20, 2024
Mini of St. Louis was very easy to work with. The service department was very professional in all aspects from the initial contact, explaining the repairs needed Louis was very easy to work with. The service department was very professional in all aspects from the initial contact, explaining the repairs needed, making the repairs and final checkout. The communications throughout were great. Really nice to have a dealer that communicates as well as they do. More
Other Employees Tagged: Larry(technician)
September 18, 2024
Prompt service, friendly and very helpful. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. More
Other Employees Tagged: Eric Wright, Scott Thompson, Steve Pfeiffer, Joe Emerson , Sam