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Andrea Mashburn
Andrea Mashburn | Page 7
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
65 Reviews
65 Reviews
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65 Reviews of Andrea Mashburn
March 01, 2020
Andrea, a service person, helped me yesterday when I unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. unexpectedly arrived. I left my car for ‘emergency service’ and I was in a loaner car in 10 minutes. Great service. More
by Clegg
February 24, 2020
Excellent Customer service in sales and service Service attempted to repair a maintenance safety issue on a recently purchased used Lexus. They tried everything even with TSB assistance. Even Lexus Service attempted to repair a maintenance safety issue on a recently purchased used Lexus. They tried everything even with TSB assistance. Even Lexus engineering was contacted and they could not offer a solution. Service tried everything ,but just unsuccessful. Sales then reviewed the situation and reworked a great deal for a new Lexus to make it right for the customer. Other car companies would not have done so. Fred Fortson went above and beyond to make the deal successful. More
by S Barthold
Other Employees Tagged: Fred Fortson
October 04, 2019
Andrea was wonderful to work with, scheduled my service, very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! More
by Doug J
September 16, 2019
Wonderful to work with! Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremel Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremely pleasant to work with! John assisted us with our most recent service and he was also great to work with! More
by Tman
Other Employees Tagged: John Cate
September 05, 2019
Love Andrea Great service! Andrea is always so pleasant to deal with and makes my service appointments as pain free as possible! See you soon. Thanks! Mel Great service! Andrea is always so pleasant to deal with and makes my service appointments as pain free as possible! See you soon. Thanks! Melissa More
by Melissa
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