Andrea Mashburn
Lexus Service Advisor 423-499-9095
Lexus of Chattanooga
2135 Chapman Rd
Chattanooga, TN 37421
57 Reviews
Write a Review57 Reviews of Andrea Mashburn
August 12, 2024
This makes the fourth Lexus from this dealership because we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new v we have felt good about the deal we have made with Ralph Paty. He is the main reason we keep going back to Lexus of Chattanooga when we need a new vehicle. More
Other Employees Tagged: Ralph Paty, Maria Gains, Robbie Bales, Jackson Antinore, Justin Hendrick
July 18, 2024
For over 9 years Fred Fortson, Sales Manager Adviser has sold us 6 Lexus vehicles including our most recent purchase today, the 2024 Lexus GX550. Building a long term relationship, not only on trust and in sold us 6 Lexus vehicles including our most recent purchase today, the 2024 Lexus GX550. Building a long term relationship, not only on trust and integrity, but also friendship, is what provides me with peace in knowing I can always count on Fred to deliver and honor his word. More
Other Employees Tagged: Fred Fortson, Aaron Schreiner, Justin Hendrick
July 18, 2024
Andrea has been my service advisor for almost ten years! You want to be able to have that direct relationship with someone consistent who knows your vehicle better than you! Andrea has always been super n You want to be able to have that direct relationship with someone consistent who knows your vehicle better than you! Andrea has always been super nice and friendly! For any long term Lexus owners, establishing a relationship who has professionalism and well experience service advisor, I highly recommend using Andrea Mashburn for your Lexus needs. More
April 22, 2024
Excellent customer! I had a great experience with Andrea. She was very knowledgeable and personable. Definitely would recommend her and Lexus of Chattanooga. I had a great experience with Andrea. She was very knowledgeable and personable. Definitely would recommend her and Lexus of Chattanooga. More
October 21, 2023
Fantastic customer service in sales and service. A great experience the people treat us like family. Mike Watson, Josiah and Andrea Mashburn are amazing! A great experience the people treat us like family. Mike Watson, Josiah and Andrea Mashburn are amazing! More
Other Employees Tagged: Jackson Antinore, Mike Watson
October 12, 2023
Andrea is the nicest person you'll ever meet. I have an Infiniti and the service at their dealership left me dissatisfied. I was excited to find out from Andrea that Lexus of Chattanooga would I have an Infiniti and the service at their dealership left me dissatisfied. I was excited to find out from Andrea that Lexus of Chattanooga would be happy to service my Infiniti so I am bringing my car to her from now on. Andrea will not dissappoint! More
February 23, 2023
Marc Bales is professional and efficient. So pleasant to work with. Lexus of Chattanooga is the best dealership. This is my 2nd leased SUV with them. Everyone from the top down are wonderful So pleasant to work with. Lexus of Chattanooga is the best dealership. This is my 2nd leased SUV with them. Everyone from the top down are wonderful and helpful. I highly recommend Marc and Lexus of Chattanooga. More
Other Employees Tagged: Aaron Schreiner, Marc Bales, Jackson Antinore
January 22, 2023
Submitted a service review on Dec 12, 2022. Bad service. Received an email mail from the dealership stating the service manager will be in touch. Responded twice to the e mail. Over a month a Bad service. Received an email mail from the dealership stating the service manager will be in touch. Responded twice to the e mail. Over a month and NO contact from the dealership. This only gets worse. BEWARE More