Andre Armani

The worse dealership I’ve ever worked with in 30 years. Unorganized, choose to state miss truths to cover for poor management processes, lack of accountability and follow through. Many wouldn’t return ca Unorganized, choose to state miss truths to cover for poor management processes, lack of accountability and follow through. Many wouldn’t return calls when they said they would, they didn’t follow through with actions w/o multiple follow ups. It has taken over 2 months to get closure on the car with an out of state title. This dealership does not exemplify the standards I’ve experienced with other Lexus dealerships or other premium brand dealerships. Save yourself from mediocracy and go to a dealer that wants to earn your business. More

by DRDISBERGER1 Verified Customer Verified Customer

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Khalid Dahir was very helpful and efficient. The leasing process was quick and seamless. The vehicle was delivered very clean. It did have a very small dent which Khalid indicated he will addres The leasing process was quick and seamless. The vehicle was delivered very clean. It did have a very small dent which Khalid indicated he will address when we come in to see him. More

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My experience was a very traumatic one. Would never refer this place to anyone. The only thing that’s important to these people is to ensure they get their commission. These are the exact w Would never refer this place to anyone. The only thing that’s important to these people is to ensure they get their commission. These are the exact words that were used to me and their actions validate this. Building long term relationships with their customers is of no value to them. Nasty attitude towards customers More

by ASHALANEBLAKE27 Verified Customer Verified Customer

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My sales guy Marvins was wonderful he followed up at least twice a day with updates on the process of buying my vehicle was quite personable and knowledgeable. least twice a day with updates on the process of buying my vehicle was quite personable and knowledgeable. More

by PJVIMINI Verified Customer Verified Customer

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Dealership Overall Lexus of Pembroke Pines provides one of the most organized and customer-focused dealership experiences in South Florida. From the first point of contact to the final steps of the transac of the most organized and customer-focused dealership experiences in South Florida. From the first point of contact to the final steps of the transaction, the process is handled with professionalism and attention to detail. The showroom is well maintained, the inventory is extensive, and the staff are attentive without being pushy. What stood out most was their willingness to work transparently, making the experience feel collaborative rather than pressured. Product Specialist – Israel Rigaud Israel deserves special recognition. He is approachable, knowledgeable, and consistently professional. From answering detailed questions about trims and packages to coordinating test drives and pricing discussions, Israel demonstrated patience and clarity. He communicated openly, kept follow-ups on schedule, and made sure that expectations were aligned throughout the process. His calm and respectful approach made the negotiation process much smoother and reinforced trust in the dealership. Finance Department The finance team at Pembroke Pines handled the numbers side of the transaction efficiently. They explained terms, fees, and financing options clearly, without trying to force unnecessary add-ons. Their ability to work seamlessly with outside bank approvals and credit unions showed flexibility and respect for customer preferences. The process was straightforward, with all documents reviewed carefully before signing, giving confidence that everything was done properly. More

by LAZ Verified Customer Verified Customer

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I believe the sales person should turn over the car to the buyer and go over the car over with the Buyer and explain the car the features. the buyer and go over the car over with the Buyer and explain the car the features. More

by Guillermo Suarez Verified Customer Verified Customer

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Everyone is great. Love my TX350. Best Lexus dealer, really helpful. Yes recommend. Thank you Love my TX350. Best Lexus dealer, really helpful. Yes recommend. Thank you More

by Minksm Verified Customer Verified Customer

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Best Dealership in Florida for Sure 👍🏻 Almost 10 years I’m the Customer of Lexus in Pembroke Pines and I so Happy 🙏🏼 I’m the Customer of Lexus in Pembroke Pines and I so Happy 🙏🏼 More

by 89037464598 Verified Customer Verified Customer

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While they do have some of the traditional dealership runaround they are ultimately a very well equipped staff that are willing to work with you to a favorable deal. All very professional and cooperative runaround they are ultimately a very well equipped staff that are willing to work with you to a favorable deal. All very professional and cooperative. More

by SHANGELAWEDDING2025 Verified Customer Verified Customer

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Everyone, and I mean everyone, who works at this dealership location was curious, professional, and extremely helpful. Each individual made sure my husband and I did not walk out without feeling any dealership location was curious, professional, and extremely helpful. Each individual made sure my husband and I did not walk out without feeling anything other than helped and satisfied. More

by jennifer.uchitel Verified Customer Verified Customer

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