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Anastacia Rebell
Anastacia Rebell at Secor Subaru
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Anastacia Rebell

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
130 Reviews
4.8

130 Reviews

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130 Reviews of Anastacia Rebell

January 17, 2025

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Employee Rating

The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. More

by TRACY.DICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Jan 17, 2025

Secor Subaru responded

Tracy, we're delighted to hear that our service team at Secor Subaru provided you with friendly and professional care. Thank you for sharing your experience!

January 17, 2025

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Employee Rating

Always get excellent service. They explain what is needed so I understand. Great advice on how to get the most from my car. More

by PSTJRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're delighted to hear that our team provides excellent service and helpful advice. We look forward to assisting you again in the future! Safe travels!

January 08, 2025

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Employee Rating

Easy check in and they listen to any problems with car . While waiting they informed me of any problems before fixing them giving me the option of repairing now or later. Car was done in recorded time. Best More

by ARTHUR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Secor Subaru responded

Arthur, we're delighted to hear that our team at Secor Subaru provided you with efficient and transparent service. Thank you for recognizing their efforts! Safe travels until your next visit!

December 21, 2024

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Employee Rating

Easy access to service center. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. More

by Mamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Secor Subaru responded

Thank you for sharing your experience with Secor Subaru! We're delighted to hear that our service center met your expectations and provided a comfortable environment. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

December 01, 2024

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Employee Rating

Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Dec 02, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru! We'll see you next time!

November 21, 2024

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Employee Rating

Service department here is top level, I’d highly recommend Secor Subaru to anyone with a Subaru vehicle. More

by CHRISTOPHERMADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Secor Subaru responded

Christopher, thank you for recommending Secor Subaru! We're delighted to hear that our service department met your expectations. Safe travels!

November 15, 2024

Dealership Rating
Employee Rating

Anastasia is argumentative and staff there make mistakes a lot! She started to get angry with me. I did not appreciate her attitude. More

by SUDDIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2024

Secor Subaru responded

Thank you for the review. I'm disappointed to hear about your experience and will make sure this situation gets looked into & addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

November 13, 2024

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Employee Rating

I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go More

by CTEACHER294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Nov 13, 2024

Secor Subaru responded

Thank you for your loyalty and trust in Secor Subaru! We're delighted to know that our team consistently provides respectful service with safety as a priority. We look forward to continuing to meet your service needs!

October 10, 2024

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Employee Rating

I could Not have had a more pleasant experience then The one I had at the dealership. More

by M941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray , The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice

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Oct 11, 2024

Secor Subaru responded

Wow, we're so happy to hear this! Thanks for visiting our team here at Secor Subaru. We hope to see you again in the future!

September 30, 2024

Dealership Rating
Employee Rating

Advisor was awesome. Quality work without pressure to do more than what I thought necessary. More

by JOHNGAEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

Report | Print
Oct 01, 2024

Secor Subaru responded

John, thank you for reviewing your recent visit here at Secor Subaru! We appreciate your business and hope to see you again in the future!

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