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Anastacia Rebell
Anastacia Rebell at Secor Subaru
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Anastacia Rebell

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.8
127 Reviews
4.8

127 Reviews

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127 Reviews of Anastacia Rebell

December 21, 2024

Dealership Rating
Employee Rating

Easy access to service center. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. More

by Mamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 01, 2024

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Employee Rating

Communication with advisor very good. Kept up to date on all repairs needed. Excellent staff. More

by Happy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Eggert, Don Culley, Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Dec 02, 2024

Secor Subaru responded

This is great to hear! Thank you for coming to Secor Subaru! We'll see you next time!

November 21, 2024

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Employee Rating

Service department here is top level, I’d highly recommend Secor Subaru to anyone with a Subaru vehicle. More

by CHRISTOPHERMADA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2024

Secor Subaru responded

Christopher, thank you for recommending Secor Subaru! We're delighted to hear that our service department met your expectations. Safe travels!

November 15, 2024

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Employee Rating

Anastasia is argumentative and staff there make mistakes a lot! She started to get angry with me. I did not appreciate her attitude. More

by SUDDIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2024

Secor Subaru responded

Thank you for the review. I'm disappointed to hear about your experience and will make sure this situation gets looked into & addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

November 13, 2024

Dealership Rating
Employee Rating

I am ALWAYS treated with the upmost respect from all staff members at Secor Subaru. I trust their workmanship and always feel that the work performed is completed with my safety in mind. i wouldn't go More

by CTEACHER294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Nov 13, 2024

Secor Subaru responded

Thank you for your loyalty and trust in Secor Subaru! We're delighted to know that our team consistently provides respectful service with safety as a priority. We look forward to continuing to meet your service needs!

October 10, 2024

Dealership Rating
Employee Rating

I could Not have had a more pleasant experience then The one I had at the dealership. More

by M941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray , The gentleman who drove me back-and-forth to my home for the required update on my Subaru was exceptionally nice

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Oct 11, 2024

Secor Subaru responded

Wow, we're so happy to hear this! Thanks for visiting our team here at Secor Subaru. We hope to see you again in the future!

September 30, 2024

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Employee Rating

Advisor was awesome. Quality work without pressure to do more than what I thought necessary. More

by JOHNGAEBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Oct 01, 2024

Secor Subaru responded

John, thank you for reviewing your recent visit here at Secor Subaru! We appreciate your business and hope to see you again in the future!

September 10, 2024

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Employee Rating

Xxx c c c x c z z z z k y p w u More

by GDASHRIVER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray

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Sep 11, 2024

Secor Subaru responded

Thank you for the five-star rating! We'll see you next time! - Secor Subaru

August 20, 2024

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Employee Rating

Anastasia went above and beyond searching an underlying cause and found that the cause that the DCM was faulty. It's been fixed and inder warranty. More

by DMAVERY114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2024

Secor Subaru responded

We're glad to hear that Anastasia provided exceptional service and resolved the issue with your DCM at Secor Subaru. Thanks for sharing your experience!

August 12, 2024

Dealership Rating
Employee Rating

Everyone there in the service department was super nice especially Anastasia. They did performer a service, but the issue is not resolved. It is not their fault though as the other Subaru dealership caused More

by CRISTIN525
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2024

Secor Subaru responded

Cristin, thank you for your kind words about our team at Secor Subaru. We appreciate your feedback and encourage you to reach out if we can be of further assistance!

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