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Ana Lima
Refer Me
246 Reviews
I pride myself on a high level of customer service, along with a no-pressure approach to sales. Hi, my name is Ana! I have a background in clinical psychology and higher education, so customer service and customer satisfaction are my top priority. My goal is to make the process of buying and/or selling a car as easy as possible - and I will always buy you a gift when go through this process with me! I look forward to working with you! •También hablo Español • •Também falo Português •
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
Languages Spoken
Portuguese
Spanish
246 Reviews
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246 Reviews of Ana Lima
May 13, 2024
Complete lack of communication between departments and lack of urgency when assisting a customer out of state. I am still awaiting my deposit refund that was promised by the General Manager. I have contac lack of urgency when assisting a customer out of state. I am still awaiting my deposit refund that was promised by the General Manager. I have contacted Ana multiple times regarding this in the past 3 weeks and have had no response. More
by ebudd315
Verified Customer
Helpful 
May 06, 2024
Ana, Noah, and Dan were all great and overall it was a smooth experience. Thank you all! smooth experience. Thank you all! More
by epitribe
Other Employees Tagged: Noah Serafine
May 06, 2024
From soup to nuts, the entire Lexus team was professional, knowledgeable and personable. Making a car purchase is stressful, but they made it a much better experience. In particular, Ana was wo professional, knowledgeable and personable. Making a car purchase is stressful, but they made it a much better experience. In particular, Ana was wonderful!. More
by bill.velez
Other Employees Tagged: Christopher Lima, Tanner Stempel, Scottie Best, Kaleb Mathis
May 04, 2024
Ana was a fabulous sales person and the deal was easy! This was a great experience and Shaun, the manager, was also great! This was a great experience and Shaun, the manager, was also great! More
by MLEFLAND61
Other Employees Tagged: Shaun Mathis
May 04, 2024
David is amazing! Absolutely loved working with him! Definitely ask for him when you come in! Absolutely loved working with him! Definitely ask for him when you come in! More
by Joelleschahfer
Other Employees Tagged: David Chilovich
May 01, 2024
Our buying a new vehicle was so easy and truly outstanding! Ana was a joy to work with! outstanding! Ana was a joy to work with! More
by WSCORN1952
Other Employees Tagged: Daniel Pipp , Carl Carpenter
April 30, 2024
It was a great pleasure to work with Ana, Mark and Jaden on prep, sale and orientation to our new Lexus TX. Highly recommend this team. on prep, sale and orientation to our new Lexus TX. Highly recommend this team. More
by jjohn.johannessen
Other Employees Tagged: Mark Brown , Jaden Shelburn
April 29, 2024
Lexus of Sarasota exceeded all expectations and made the process easy and enjoyable. Fantastic people and so happy with the service! process easy and enjoyable. Fantastic people and so happy with the service! More
by MROMANELLI914
Other Employees Tagged: Mark Brown, Kenny Clark , Jaden
April 29, 2024
We showed interest in a used vehicle that was NOT a Lexus. Once the deal was put together with my trade-in and cash, we thought we could just sign over the title to our trade-in, write a check, and pi Lexus. Once the deal was put together with my trade-in and cash, we thought we could just sign over the title to our trade-in, write a check, and pick up the vehicle. But, NO it took us about three hours to complete the transaction because we had to meet with the "finance" guy. He did his Selling spree regarding financing and then additional warranty coverage options.....not interested. In the middle of signing many documents, another "the boss - finance guy" came into the office and stuck his nose into our business, which we did not appreciate. The end result was that we finally left the dealership WITHOUT the jump drive containing all the documents we had just signed. Just don't understand why it takes so long to buy a car once we've agreed on the price and are ready to pay for it. Ana Lima, our salesperson, was great. She has no control over dealership policies. More
by 2daboat
Other Employees Tagged: Scottie Best, Daniel Pipp
April 27, 2024
Ana Lima was great to work with. Ana is very knowledgeable on the different packages, quick to follow which features were important to me, and works efficiently. Ana is very knowledgeable on the different packages, quick to follow which features were important to me, and works efficiently. More
by sharon.hayes716
Other Employees Tagged: Daniel Petrov , Jaden Shelburne - tech - he was excellent
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