Amy Stoica
Amy Stoica at Audi Marin

Amy Stoica | Page 7

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Amy Stoica

October 07, 2023

Dealership Rating
Employee Rating

veru helpful, efficient and friendly. Even though I had a reservation, there was not a loaner car available making things difficult. More

by RDKRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Poarch , Gene Frank, Brittany Myers, Ryan O'Sullivan, Danny Roque

Nov 15, 2023

Audi Marin responded

We appreciate your kind words about our team's helpfulness, efficiency, and friendliness. We apologize for any inconvenience regarding the loaner car, and we'll strive to enhance our reservation system

October 06, 2023

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Employee Rating

diodnt agree that an engine mount was not part of warranty when you had the car in May before the warranty expired..An engine mount at 40k miles is just not right...And I bought the car less then a y More

by ACOPPIN
Service Price Transparency
Workmanship
Recommend Dealer
Yes

October 06, 2023

Dealership Rating
Employee Rating

It’s all about how much your people are engaged and willing to help. Fifteen More

by JKASTNER0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

Your acknowledgment of our team's engagement and willingness to help is truly appreciated. We'll continue to prioritize exceptional service for our customers. If you have any further comments, concerns, or suggestions, please feel free to reach out. Your trust in Audi Marin is invaluable, and we look forward to serving you with excellence in the future.

October 06, 2023

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Audi Marin is a superior dealership their customer support is outstanding. I recently had an issue with my vehicle and stoped by their service department. I met my service advisor Amy Stoica, she set More

by R-BASS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. Thank you for acknowledging our commitment to customer support. We're delighted to hear that Amy Stoica and our service department could promptly address and resolve the issue with your vehicle. We appreciate your kind words.

Nov 15, 2023

R-BASS responded

I believe it’s important to compliment individuals for doing a great job and providing excellent customer service.

October 06, 2023

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Employee Rating

I love my car and the fact it had services paid for by the previous owner. Amy is very professional, courteous and well spoken. The technician had a telling video to accompany the repairs and the text c More

by smoezzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. Thank you for choosing Audi and for appreciating Amy's professionalism, courtesy, and effective communication. We're pleased that the video and communication platform enhanced your service experience.

October 06, 2023

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Amy was super helpful and very professional. She attended to us quickly and even put us in touch with the used car department to discuss selling our older car. We received excellent services as More

by audimarinindigo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

We are truly grateful for your positive review and for taking the time to share your experience with us. Your satisfaction is our top priority, and we're thrilled to receive such encouraging feedback. We're glad that Amy provided super helpful and professional service, attending to your needs promptly. It's always a pleasure to offer excellent services to our valued customers.

October 03, 2023

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Employee Rating

Amy was extremely helpful and personable! I appreciated her professionalism and the thorough report on my car. More

by toriferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

We're thrilled to hear that Amy was extremely helpful and personable during your visit. Providing a thorough report and ensuring your satisfaction is our goal.

October 02, 2023

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Gene was very helpful. My original service was supposed to include a courtesy vehicle, but when i showed up it was not available. Gene was able to get me scheduled just t More

by SALLEN10
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Gene Frank

Nov 28, 2023

Audi Marin responded

Thank you for highlighting Gene's helpfulness and the video feedback from the mechanic. We're glad to know that Gene was able to accommodate your needs, and we look forward to providing an even better experience in the future.

October 01, 2023

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Employee Rating

Great service. Amy Stoica is fantastic and I really appreciate her dedication to her customers. More

by JOECOOL69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Audi Marin responded

We would like to express our heartfelt gratitude for taking the time to share your positive experience with Audi Marin. Your feedback is invaluable, and we are thrilled to hear about your satisfaction. Thank you for recognizing Amy Stoica's fantastic service. We're proud of her dedication to customers like you and appreciate your positive feedback.

October 01, 2023

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Employee Rating

Best service, amazing staff, in and out at my appointment. Dealership is very clean and inviting. More

by kevinphuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gene Frank, Also worked with Alma, she was amazing!

Nov 15, 2023

Audi Marin responded

We would like to express our heartfelt gratitude for taking the time to share your positive experience with Audi Marin. Your feedback is invaluable, and we are thrilled to hear about your satisfaction. We're glad to hear that you've had very pleasant experiences at our dealership. Your satisfaction is important to us, and we appreciate your positive feedback.

Nov 15, 2023

Audi Marin responded

Thank you for describing our service as the best with an amazing staff. We're delighted to offer a clean and inviting dealership environment for your convenience.

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