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Amy Pickens
143 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
15 yrs, 9 mos
Languages Spoken
Armenian
English
143 Reviews
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143 Reviews of Amy Pickens
April 02, 2024
I always get wonderful service at Germain Honda. Amy Pickens is often assigned to me and I am always glad to see her because she explains the service to my car clearly and lets me know how long it Amy Pickens is often assigned to me and I am always glad to see her because she explains the service to my car clearly and lets me know how long it will be. Plus, she’s a really nice person! More
by Aapsnapp
April 02, 2024
Amy Pickens was very helpful in locating a part and arranging for prompt replacement of my 2011 Crosstour's rear hatch release. She kept me informed of progress and let me know immediately when my car arranging for prompt replacement of my 2011 Crosstour's rear hatch release. She kept me informed of progress and let me know immediately when my car was ready for pick-up. More
by jshumak
February 26, 2024
Amy Pickens was very thorough and checked my records. She explained what was needed at this oil change. She communicated to me when my car was done. I will definitely ask for Amy in the future. She explained what was needed at this oil change. She communicated to me when my car was done. I will definitely ask for Amy in the future. More
by cindywhitley57
February 19, 2024
From the moment I called for an appointment it was a pleasant experience. The staff was friendly and professional. They made me feel like a valued customer. The dealership/waiting area was clean and com pleasant experience. The staff was friendly and professional. They made me feel like a valued customer. The dealership/waiting area was clean and comfortable. More
by acedumcguff
February 05, 2024
Amy Pickens was my service advisor. I went in for routine oil change and she let me know my vehicle was due for additional service. She clearly explained what needed to be done and the I went in for routine oil change and she let me know my vehicle was due for additional service. She clearly explained what needed to be done and the benefits of such maintenance. Amy proceeded the work order and I was in and out in short order. Needless to say I was very pleased with my service visit and will continue using Germain Honda of Dublin for all my vehicle needs. More
by knistico
January 16, 2024
Amy Pickens was perfessional and directed me on what needed to be done and what could wait until my next checkup, which was very appreciated. My experiences have always been quick and easy in and out. needed to be done and what could wait until my next checkup, which was very appreciated. My experiences have always been quick and easy in and out. More
by avwald
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