Amy Pickens
Amy Pickens at Germain Honda of Dublin

Amy Pickens | Page 15

Service Director

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.9
143 Reviews

My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.

Dealership Experience

7 yrs, 7 mos

Industry Experience

15 yrs, 9 mos

Languages Spoken

Armenian Armenian

English English

4.9

143 Reviews

Write a Review

143 Reviews of Amy Pickens

February 10, 2019

Dealership Rating
Employee Rating

Great service, knowledgeable staff Amy took very good care of my van from beginning to end. All of the work was explained in detail, as well as recommendations and options for future se More

by MommaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

Germain Honda of Dublin responded

We appreciate you sharing your positive experience with Amy. If you need anything further please let us know. Best Regards, Craig Ferguson General Manager

February 08, 2019

Dealership Rating
Employee Rating

Express oil and filter change Car alerted that it was time for service I stopped by to make an appointment but Amy said she could fit me in right now. I agreed and went to get More

by Krietep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2019

Germain Honda of Dublin responded

Our team is happy we were able to accommodate you so quickly. Thanks for sharing your positive experience. Best Regards, Craig Ferguson General Manager

February 05, 2019

Dealership Rating
Employee Rating

Warranty work Thank you for checking out a problem with my passenger window with no appointment! Matter was fixed in an hour while I waited in nice waiting room. More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Germain Honda of Dublin responded

We are happy we were able to assist and get you and your vehicle back on the road. Best Regards, Craig Ferguson General Manager

...
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