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Amy Pickens
144 Reviews
My name is Amy Pickens Service Advisor for Germain Honda of Dublin. Having started in the automotive industry in 2010 I joined Germain in December of 2018 bringing with me a vast service background. Treating the customer as I want to be treated is my focus. I’m from Youngstown, OH and miss my family. The end of 2018 found our family relocating to the Columbus area. Matthew and I have two children Jackson and Brigid. When I’m away from the dealership I enjoy spending time with my family. If I were to be a superhero it would be Wonder Woman. Why not? I enjoy taking our boat out, and gardening. When our family escapes for vacation, Nashville is where I like to head. No one knows but I get nervous to speak in front of a crowd. My favorite Honda is the Pilot and I look forward to assisting you with the service of your favorite Honda.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
16 yrs
Languages Spoken
Armenian
English
144 Reviews
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144 Reviews of Amy Pickens
February 15, 2019
Exorbitant Diagnostic Fee I made the mistake of taking our Honda Odyssey for service. When they came back with a quote of more than $3,000 I told them I would take it elsewher I made the mistake of taking our Honda Odyssey for service. When they came back with a quote of more than $3,000 I told them I would take it elsewhere for another opinion. They didn't like that , so then they hit me with a $190 "diagnostic fee" just to get my car back. Just understand that as soon as you even drive into that place you're out at least $100. They are way overpriced. I'll never go there for anything ever again. More
by mattmcclure70
February 10, 2019
Great service, knowledgeable staff Amy took very good care of my van from beginning to end. All of the work was explained in detail, as well as recommendations and options for future se Amy took very good care of my van from beginning to end. All of the work was explained in detail, as well as recommendations and options for future service. I felt very confident in the work that was done and much more knowledgeable about my vehicle after our conversations. More
by MommaB
February 08, 2019
Express oil and filter change Car alerted that it was time for service I stopped by to make an appointment but Amy said she could fit me in right now. I agreed and went to get Car alerted that it was time for service I stopped by to make an appointment but Amy said she could fit me in right now. I agreed and went to get some coffee. By the time I finished my coffee the car was ready. More
by Krietep
February 05, 2019
Warranty work Thank you for checking out a problem with my passenger window with no appointment! Matter was fixed in an hour while I waited in nice waiting room. Thank you for checking out a problem with my passenger window with no appointment! Matter was fixed in an hour while I waited in nice waiting room. More
by Rob
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