Amy Felix
Amy Felix at Mazda of Claremont

Amy Felix

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
161 Reviews
4.9

161 Reviews

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161 Reviews of Amy Felix

June 25, 2025

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Employee Rating

Every employee at Mazda of Claremont treats us like a valued family member. Amy, in the service department is fantastic. Whether it’s my wife taking the car in for service or myself taking my car I know More

by FLATFOOT_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Arash Himmat , Amir and Roual

Jun 25, 2025

Mazda of Claremont responded

Thank you so much for your kind words and continued trust in our team at Mazda of Claremont. We're truly honored to be considered like family—that means the world to us. Amy is a standout member of our service department, and we’re thrilled to hear how much you and your wife value her support, knowledge, and professionalism. Your experience with the CX-30 issue and Amy’s ability to communicate clearly with our technicians is exactly the kind of care we aim to provide every time. We’re grateful for your loyalty and look forward to continuing to provide the same trusted service for both of you in the years ahead. — Mazda of Claremont Team

June 21, 2025

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Amy was very helpful, kind and informative. I will definitely return again. My experience was so quick and easy. More

by MAYBELTREE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jun 23, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're happy to hear that Amy made your experience quick, easy, and enjoyable. We’ll be sure to pass along your compliments to her. We truly appreciate your support and look forward to welcoming you back again soon!

June 20, 2025

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Employee Rating

Great service. Amy and Luis were friendly, very helpful, and professional. Luis was very patient when I asked him all what all the buttons do with my new car. More

by CRL99JM86
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Vivar

Jun 20, 2025

Mazda of Claremont responded

Thank you for the wonderful review! We're so glad to hear you had a great experience with Amy and Luis. Our team is always happy to help, and it’s great to know Luis took the time to walk you through all the features of your new car. Enjoy every drive — and don’t hesitate to reach out if you have more questions down the road!

June 11, 2025

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Working with Amy and George is always a pleasant experience They are very professional and process car repairs in a timely manner. More

by MCOOLEY1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Mejia

Jun 13, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're so glad to hear that working with Amy and George has been a consistently positive experience. Their professionalism and efficiency mean a lot to us, and we’ll be sure to pass along your kind words.

June 07, 2025

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Employee Rating

Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
Service Price Transparency
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Recommend Dealer
Yes
Jun 09, 2025

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

June 07, 2025

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Very friendly and efficient staff. Pleasant experience altogether after getting a service for my car. More

by lakerbloke
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Mazda of Claremont responded

Thank you for your kind words! We're so glad to hear you had a pleasant experience and that our team made your service visit friendly and efficient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again next time!

May 07, 2025

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Employee Rating

The team was very friendly and they did a thorough job checking my vehicle. I would recommend this dealership to my friends and family More

by ILUVLILMAN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Roy Wells

May 07, 2025

Mazda of Claremont responded

Thank you for your kind words and recommendation! We’re delighted to hear that our team made you feel welcome and took the time to thoroughly check your vehicle. Providing friendly and reliable service is always our priority. We truly value your support and look forward to assisting you, your friends, and your family in the future.

April 30, 2025

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Great service great customer service recommend and will be back for my next service thank you More

by CHELENG123
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

CHELENG123 responded

Great service

Apr 30, 2025

CHELENG123 responded

Great service

April 19, 2025

Dealership Rating
Employee Rating

Amy Felix was very professional and knowledgeable. I would recommend her to family and friends More

by anthony@agattorneyservices.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Wells, Luis Vivar

Apr 22, 2025

Mazda of Claremont responded

Thank you so much for the kind words! We're thrilled to hear that Amy provided you with such a professional and knowledgeable experience. She truly cares about helping every customer, and your recommendation means a lot. We look forward to welcoming you, your family, and friends in the future!

April 04, 2025

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Employee Rating

Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. More

by JZHIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad you enjoyed the environment, our team, and your experience with the car broker — we'll make sure to share your kind words. It means a lot to know you'd choose us again. Enjoy your great new car, and thank you for being part of the Mazda of Claremont family!

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