Amy Elertson
Amy Elertson at Heiser Chevrolet
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Amy Elertson

Sales and Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of Amy Elertson

September 26, 2024

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Employee Rating

I freakin love them and all that they do… I’ve been going to them for years and couldn’t see myself going anywhere else More

by lees08121987
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 27, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 24, 2024

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The dealership sucks, would never recommend to anyone. Took my car there and was there for 8 hours when they told me I’d be there for 2. The service department never gave any updates about my car’s status More

by RYLEETRIJANOWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 25, 2024

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chuck Konzen Service Manager 414-328-2447 charles.konzen@heiser.com

September 12, 2024

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I was very happy with the service from Amy and Heiser Chevrolet. I had a car that died and we needed to replace it. Amy and company were up to the challenge and were very patient in working with us. More

by k.goltz
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Amy was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 08, 2024

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I looked at some trucks on line one caught my eye and clicked on it and after i was done got a message from a lady at the dealership and she set everything up very nice and took care of me More

by dan@extpros.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephan Carlin

Sep 09, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 05, 2024

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Very nice dealership was greeted well by Staff, David Shepard is the consummate pro he knew how to read me and we got the deal done quickly More

by terryjk2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 19, 2024

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Steven was great to work with. He was polite, friendly and very responsive to my needs and accommodating. Everyone at the dealership was friendly and helpful and I came away with More

by jhaasler
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Steven Shelton

Jun 19, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2024

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Employee Rating

It was frustrating to supposedly need things done/changed they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased More

by DMARTIN928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Asha McDaniel

Jun 19, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 09, 2024

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Amy and the entire staff at Heiser were extremely easy to work with . As a first time car buyer they answered all my questions and made me comfortable and confident in the experience . More

by redjlou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 08, 2024

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Employee Rating

Nice people , but I was told that my first oil change would be free. When I went in for my first oil change I was told that because it was over 1 year since I purchased the truck from Amy at Heiser -We More

by EDWARD.RODDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling , Rafael Rivera

May 13, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

May 05, 2024

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Overall the experience was pretty good the staff was friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied More

by Randall
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Taft, Nicole Darling , Michelle Kisiel, Rafael Rivera, There were other employees I I didn't remember the name that I would have gave five stars to

May 07, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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