Amy Connick | Page 4

Amy is the best! I always ask for her when bringing the car in for service. I appreciate her professionalism and friendliness. I always ask for her when bringing the car in for service. I appreciate her professionalism and friendliness. More

by Sharleenstearns Verified Customer Verified Customer

Report | Print

Brought truck in for a lurching issue on the expressway, asked that it was test drove on expressway so they could feel what I was talking about. Got call that they were going to do a flush to radiator and A asked that it was test drove on expressway so they could feel what I was talking about. Got call that they were going to do a flush to radiator and Amy told me there was a software update that they were going to do that sounded like the problem. Got a call that it was done to pick it up. The next morning I drove to work, and the lurching was still there but a little worse. It was obvious that the Tech didn't do a test drive after it was supposedly fixed because they would have definitely felt there was still a problem. I called to get it back in, and took it back Jan 2nd at 8am. I finally called at 4ish and was told that it was going to need a Torque Converter at $4,000 or a new radiator at $6,000. The Service Mgr was the one I talked to. Needless to say, I was surprised to hear this, because it wasn't something said at original appt. I lost my husband August 2, 2025 he was a master mechanic so did all our vehicle issues himself. I was very hesitant to take it to a dealership, haven't heard good things about service, but I thought I bought it at Victory they will take care of it. I'm very disappointed and feel like it was no big deal to him, unfortunately I don't have the money to have these things done, and will be asking for a second opinion. More

by Kcooper52 Verified Customer Verified Customer

Report | Print

Satisfied with the service and for the quick response to serve. 👏 great job keep it up have a great day. serve. 👏 great job keep it up have a great day. More

by savedbygrace107 Verified Customer Verified Customer

Report | Print

The surface was great. I had missed my appointment by an hour, and they still got me in and out within an hour. I had missed my appointment by an hour, and they still got me in and out within an hour. More

by gutierrez.jaime Verified Customer Verified Customer

Report | Print

The dealership has a very friendly and knowledgeable service department. I drive a further distance just to go to this dealership. service department. I drive a further distance just to go to this dealership. More

by scott.everett Verified Customer Verified Customer

Report | Print

I had a great experience at Victory Chevrolet. The staff was professional, friendly, and kept me updated throughout the entire process. They were honest about the work my car needed, explained eve The staff was professional, friendly, and kept me updated throughout the entire process. They were honest about the work my car needed, explained everything clearly, and made sure I felt taken care of. The service was quick, smooth, and overall way better than I expected. I'd definitely come back again. More

by Alex.grayv18 Verified Customer Verified Customer

Report | Print

the dealership is always friendly the crew and staff are always interested in the person they are with and focused on your needs always interested in the person they are with and focused on your needs More

by ryder502010 Verified Customer Verified Customer

Report | Print

They had a big job on my car & Amy kept in contact with me me More

by SLOTFEVER000 Verified Customer Verified Customer

Report | Print

Good service , walk u though it What explained it to what it cost how many days what it cost how many days More

by babejr4 Verified Customer Verified Customer

Report | Print

I was shown that I had a bad tired by Tyler. He stated you couldn't get a set of tires for a few days. So I had no choice but to go to a tire store. When I got there I had to purchase all new He stated you couldn't get a set of tires for a few days. So I had no choice but to go to a tire store. When I got there I had to purchase all new lug nuts for all 4 tires because they were stripped. Victory has been the only dealership to rotate my tires in the last year or two on this vehicle. It was never mentioned if they were bad or not, so I'm guessing it wasn't until I had to get my tires replaced. So it cost me over $100 to get all new lug nuts. It was an expense I was not thinking I had to purchase bu when I did it was disappointing. The service and timeliness I normally get is excellent but this was disappointing. More

by jaybird5301 Verified Customer Verified Customer

Report | Print