Amber Shafer
Amber Shafer at Ford of Columbia
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Amber Shafer

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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4.9
17 Reviews

I took a plunge into the Service world after 6 years in the sales world. I thoroughly enjoy what I do and will always make sure you receive top notch customer service.

Dealership Experience

6 mos

Industry Experience

6 mos

4.9

17 Reviews

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17 Reviews of Amber Shafer

February 19, 2025

Dealership Rating
Employee Rating

Amber the Service Writer, was very helpfull and kept me informed on my truck the entire time it was in the dealership. More

by Scottdustin76
Service Price Transparency
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Recommend Dealer
Yes

February 12, 2025

Dealership Rating
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Amber was great, very informative and kept me updated on my vehicle's status. I recommend a steak dinner at Flemming's instead of a pair of shoes. More

by Jason
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2025

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Excellent service department. The staff are friendly and knowledgeable. The service team gets you in and out quickly. More

by kjmurphyntn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

January 16, 2025

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Amber is very professional, kind, and knowledgeable. I trust her expertise and appreciate the effort and honesty she provided. More

by Drdmarie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

January 16, 2025

Dealership Rating
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Excellent staff in service. Always nice and a pleasure to work with. Highly recommend them. More

by kjmurphyntn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

January 07, 2025

Dealership Rating
Employee Rating

Amber, my service accordinator, is awesome. Seen that my recall was taken care of, even getting me in just a little early. So, that I would not be waiting thru lunch break. Appreciate her and More

by jdrushtn
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Recommend Dealer
Yes

December 31, 2024

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This is my third visit working with Amber and it has always been amazingly wonderful. She keeps me laughing and she’s very professional More

by damage42
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

December 31, 2024

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Employee Rating

I am not a fan of most dealerships but this one surpassed them all for me. Amber was courteous, helpful and very communicative. She makes you feel like part of the family and she LISTENS. 10/10 for this deal More

by D. WILLIAMS
Service Price Transparency
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Recommend Dealer
Yes

December 28, 2024

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Customer service was excellent. Always kept me informed on the status of my vehicle and will be returning for future repairs and business More

by mkmoore7984
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Recommend Dealer
Yes

December 28, 2024

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Was very pleased on the service I received. Was always kept informed about my truck as repairs where being made. Definitely will be returning for future services and purchases. More

by mkmoore7984
Service Price Transparency
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Recommend Dealer
Yes
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