Amber Shafer
Amber Shafer at Ford of Columbia
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Amber Shafer

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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5.0
28 Reviews

I took a plunge into the Service world after 6 years in the sales world. I thoroughly enjoy what I do and will always make sure you receive top notch customer service.

Dealership Experience

7 mos

Industry Experience

7 mos

5.0

28 Reviews

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28 Reviews of Amber Shafer

April 12, 2025

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Employee Rating

I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f More

by austinjustman
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Recommend Dealer
Yes

April 06, 2025

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They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. More

by chrissweetbaby
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Recommend Dealer
Yes

April 02, 2025

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The dealership got me in quickly They performed the services I ask and service riders were competent and concise More

by Benjamin.doyle
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Recommend Dealer
Yes

March 30, 2025

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They are easy to deal with and keep you informed all the way!! Super nice! More

by Jonmullins_82
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Recommend Dealer
Yes

March 29, 2025

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Very professional and the attitude there is amazing! The genuinely care about their customers and treat them with the utmost respect and make each one feel important!! More

by Nick.taylor1229
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Yes

March 27, 2025

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Amber is the absolute best! Don’t want to take my truck anywhere else period. More

by Tim.ramsey84
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Recommend Dealer
Yes

March 24, 2025

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Amber and Will are the best! ! Would buy my next five cars from them because of them. Service fast prompt and tops! Dan Moreschi More

by Dan
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Recommend Dealer
Yes

March 17, 2025

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Since I moved too Columbia, TN . I’ve taken my Explorer to this dealership. First they’re always smiling, courtesy, answer any questions I have & most of all give good customer servi More

by TJai
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Recommend Dealer
Yes

Other Employees Tagged: Christian Farris , Cindy

March 16, 2025

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They were very accomodating with a short notice recall and oil change. The service work was also very prompt. More

by Troy S.
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Recommend Dealer
Yes

March 11, 2025

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Amber and Will in the service department are terrific to work with. News isnt always "great" when servicing your vehicle, but the team brings my options to the table, and we decide collectively; just as par More

by Deviandia
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Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

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