Amanda Young
Amanda Young at North Penn Mazda

Amanda Young

Mazda Service Manager

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
442 Reviews

Dealership Experience

21 yrs, 3 mos

Industry Experience

21 yrs, 3 mos

Languages Spoken

English English

Employee Video

4.8

442 Reviews

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442 Reviews of Amanda Young

July 16, 2025

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Employee Rating

Service department is very communicative and loaner car service is wonderful! Friendly staff doing a great job! More

by EVALENCIA3
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

North Penn Mazda responded

Thank you for the kind words! 🙌 We're so glad to hear that our service team kept you in the loop and that the loaner car made things easier. Our staff takes pride in providing a smooth and friendly experience every step of the way! 🚗💨 Thanks for choosing us — we look forward to seeing you again down the road! 😊

July 12, 2025

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Deeply disappointed that the dealer did not listen perform the necessary replacement of my infotainment system. More

by JACTILL10
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Wil Jones

Jul 14, 2025

North Penn Mazda responded

Mr. Tillman, As I mentioned prior to the return of your vehicle, we were unable to replicate the connectivity issue you reported. I personally conducted an extended test drive with my phone connected to the vehicle’s system, and at no point did the connection drop. Based on our findings, the issue appears to be external in nature and not related to a malfunction of the communication module. Typically, if the module were faulty, simply disconnecting the phone from the cord would not resolve the issue. In accordance with Mazda’s policy, we are unable to install replacement parts unless a fault code is present or the issue can be duplicated during our inspection. If you would like to discuss this with me further, please contact me at 267-956-1160 or amanda@northpennmazda.com. Sincerely, Amanda Young North Penn Mazda Service Manager

June 24, 2025

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North Penn Mazda is an exceptional dealership and the employees are all knowledgeable and friendly. I appreciate the ease of buying and servicing my cars as well. Would definitely recommend North Penn Ma More

by spf346
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2025

North Penn Mazda responded

Thank you so much for the wonderful review! We're thrilled to hear that you've had such a great experience with both buying and servicing your vehicles at North Penn Mazda. Our team works hard to provide a smooth and friendly experience, and it means a lot to know it’s appreciated. Thank you for your recommendation—we look forward to seeing you again! 🚗✨

June 22, 2025

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We’ve come from another Mazda dealer after having a couple issues turn up following schedule maintenance service at faulkner. We’ve found that trust and quality are found right here at north Penn. The More

by dhartman8492
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

June 21, 2025

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Wil is very kind and attentive. He has a good attention to detail that makes you feel heard. As for this location in general, I like their usage of videos shot by the mechanic who w More

by Sinovera
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones , Jonas for courtesy loan

Jun 23, 2025

North Penn Mazda responded

Thank you for your kind words! We're so glad to hear that Wil's attentiveness and care made a positive impact—he truly goes the extra mile to make every customer feel heard. We're also happy you find value in our technician videos! It’s great to know they’ve provided helpful insights along the way. We appreciate your trust and look forward to seeing you again!

June 13, 2025

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Catie, Justin and Amanda did a fantastic job with my car. North Penn is the best! More

by BRENDANM52
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 13, 2025

North Penn Mazda responded

Thank you so much for the awesome 5-star review! ⭐️ We're thrilled to hear that Catie, Justin, and Amanda gave your car the VIP treatment it deserves. We'll be sure to share your kind words with them—they’ll love hearing it! At North Penn, we always strive to go above and beyond, and we're so glad you felt that. 🚗💫

June 07, 2025

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It's so refreshing to take my car here for service. Start to finish is a pleasant experience, and everything is communicated clearly and accurately. More

by JFuria
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 09, 2025

North Penn Mazda responded

Thank you so much, JFuria, for the kind words and 5-star review! 🌟 We're thrilled to hear that every part of your service experience with us has been smooth and refreshing — that’s exactly what we strive for. Clear communication and a pleasant visit from start to finish are what we aim to deliver every time. We truly appreciate your trust and look forward to seeing you again! All the best, The North Penn Mazda Team

April 11, 2025

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Every time I bring my car in for service, the customer service is fantastic. Great communication and transparency. More

by DEBBIWINDISH5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Apr 11, 2025

North Penn Mazda responded

Thank you so much!😊 We truly appreciate your kind words and continued trust in our service team. It means the world to know that our communication and transparency make a difference for you. We’re always here to keep your experience smooth and stress-free—see you next time! 🚗💬💙

March 07, 2025

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Great customer service, great comunication, excellent work! I love it here! I will be back More

by BFRESH326
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

February 22, 2025

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Provided us with a convenient appointment, thorough service and great communication from all of the staff. More

by MG
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Recommend Dealer
Yes
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