Amanda Denyse
Amanda Denyse at Ford of Latham
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Amanda Denyse

BDC Director

Ford of Latham

702 Troy Schenectady Road
Latham, NY 12110

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4.2
25 Reviews
4.2

25 Reviews

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25 Reviews of Amanda Denyse

March 29, 2025

Dealership Rating
Employee Rating

Richie was great for me right in at my 11 time and I was on my way 30 minutes later. He expressed interest in monitoring the bummer repair that is slated to occur in a couple of weeks as well. Great custome More

by PMWATERVLIET
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sales John deyette Grayson Tom from sales Ritchie from service

Mar 29, 2025

Ford of Latham responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2025

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Employee Rating

They kept me well informed on the status of my vehicle and returned it to me in cleaner than when I brought it in The new vehicle I purchased had a dent in it and they pointed it out to me and are work More

by PMWATERVLIET
Recommend Dealer
Yes

Other Employees Tagged: John deyette

March 21, 2025

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Very pleased. Always hesitant to bring my car to the dealer bc of the cost. Thought had oil leak , Surprised when they called to say they couldn’t find a leak prob More

by mel2kaz
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves

March 10, 2025

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Car has only 33k miles on it and is barely outside of warranty and the dealership refuses to stand by their product..water pump is already going bad More

by Hank
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Paul Lynch, Ronald Draves

Mar 13, 2025

Ford of Latham responded

Hank, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 08, 2025

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She was very pleasant and nice. Was at the desk for right when I walked in to greet me More

by BFAHD07
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Hunter

Mar 09, 2025

Ford of Latham responded

Thank you for choosing Ford of Latham. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 07, 2025

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could not ask for nicer people or dealership. everything to my truck was done and correct More

by rjbgto
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves

Mar 07, 2025

Ford of Latham responded

Thank you for choosing Ford of Latham. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 06, 2025

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Employee Rating

I am not happy the way I was treated by Latham Ford. I called and was told the price of the vehicle I wanted to buy over the phone by Sara Gines-Baldwin after she checked with her boss as well a by ema More

by mikehasman
Purchase Time
Recommend Dealer
No
Mar 10, 2025

Ford of Latham responded

Thank you, Mike, for your review. We're sorry your experience didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your experience in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 26, 2025

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This dealership was great to work with. They were very thorough and helped with all my questions. More

by TAYLORKAUN
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter, Grayson

Feb 26, 2025

Ford of Latham responded

Thank you so much for your kind words, Taylor, and for taking the time to leave us this wonderful feedback!

February 17, 2025

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Employee Rating

My 2019 Ram 1500 that I bought from Ford of Latham had an ABS issue and needed to be serviced. I was going to make an appointment at a RAM dealer but Ford of Latham staff told me I could have it fixed there. More

by CRAIGWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2025

Ford of Latham responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 23, 2025

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Employee Rating

Bobby, Amanda and Greyson were great. Got the job done for me quick and painless. Would highly recommend the dealership. More

by JMB10282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2025

Ford of Latham responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

1

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