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Amanda Denyse
Amanda Denyse at Ford of Latham

Amanda Denyse

BDC Director

Ford of Latham

702 Troy Schenectady Road
Latham, NY 12110

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4.1
35 Reviews
4.1

35 Reviews

Write a Review

35 Reviews of Amanda Denyse

November 19, 2025

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Employee Rating

Worst service advisor On his phone d doesn’t acknowledge customer who have appointment or not that come in. I will never come to this service or for purchase of vehicle here even tho I had purc More

by Raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Long, Ronald Draves

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Nov 23, 2025

Ford of Latham responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 11, 2025

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Ronald Draves was good to his word! He really came through, like he said he would. Thanks Ron! More

by PAULRLYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves

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Nov 11, 2025

Ford of Latham responded

Thank you for choosing Ford of Latham. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2025

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Employee Rating

customer service was fantastic got me in right away as soon as I walked through the door More

by AVVONSMITH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2025

Ford of Latham responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ford of Latham. We look forward to having you as one of our valued customers for many more years to come!

August 29, 2025

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Employee Rating

Great experience, Service Advisor Michael Hunter provided very helpful and timely updates throughout the repair process. also Service Technician Matthew Tetreault performed an easy to understand Video inspec More

by DDENEAU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves , Michael Hunter, Matthew Tetreault, Daisy Smith, Feldon Richards

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Aug 29, 2025

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ford of Latham to be a positive one. Please don't hesitate to reach out if you need anything else.

August 14, 2025

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Employee Rating

I do find Ford of Latham a great dealership with excellent service and staff. I give it 5 stars More

by LRAIDERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Long, Gary Mandrigues, Paul Lynch, Ronald Draves

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Aug 14, 2025

Ford of Latham responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ford of Latham.

August 05, 2025

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Employee Rating

Everyone was very courteous and kept me updated on my car and also walked me through all the recommended items. More

by DKKREIS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Draves

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Aug 06, 2025

Ford of Latham responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 24, 2025

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Employee Rating

Would not have anything to do with this dealership, they do not go to bat for you when there is a big problem and your warranty is 2 (two) days expired. Any other dealership would have back dated the servic More

by Taloustoy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Long, Gary Mandrigues, Paul Lynch, Ronald Draves

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Jul 28, 2025

Ford of Latham responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 16, 2025

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Employee Rating

Everyone at Ford of Latham was easy to deal with from the trade in evaluation, ordering process, and the final purchase of my new truck. More

by WVFARMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kwame Jarvis

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Jul 16, 2025

Ford of Latham responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 22, 2025

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Employee Rating

great experience, all of the staff was very helpful, much appreciated and easy process , thanks! More

by RYANJPELTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 22, 2025

Ford of Latham responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ford of Latham!

May 07, 2025

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Employee Rating

Quick,easy process to obtain new lease. The staff are pleasant and accommodating. Love the website to complete before visit. More

by KROSEBRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sadik

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May 07, 2025

Ford of Latham responded

Thanks for sharing your thoughts about your experience with Ford of Latham. We appreciate your business and hope to see you again soon!

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