Amanda Crosby

What might have been a scary and expensive nightmare was turned into a slight and bearable delay about half-way through a 265 mile drive. A quick diagnosis, a loaner, a plan for repair--all were efficientl turned into a slight and bearable delay about half-way through a 265 mile drive. A quick diagnosis, a loaner, a plan for repair--all were efficiently, effectively and cheerfully arranged by Amanda. In addition to seeing to her professional responsibilities, Amanda undertook to assuage my worries--with direct, solid information about best and worst case scenarios, the odds of each and the potential cost in both dollars and time. She also helped me, an 82 year-old, to shift my baggage tothe loaner, programmed the GPS to get me to my destination in Vergennes, kept me apprised of developments while the repair/s were being done. Because of Amanda's admirable skills and generous spirit, I was able to enjoy a badly needed respite with friends. Though my Outback is 12 years old, I have driven it fewer than 100,000 miles. I enjoyed the new safety features of my loaner Crosstrek--blind spot camera and lane change beeps and may opt for a new car that has them, In the meantime I have confidence in my current ride--thanks to Brattleboro's repair crew and Amanda's good heart--both great comforts to this senior citizen drive. My thanks to all. Janet Roach More

by jroach1243 Verified Customer Verified Customer

Report | Print

Morgan was great to work with, as was the entire team. She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my r She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my repairs were being completed. They explained the issues in clear, easy to understand language. I appreciated the video that was sent walking me through what was found. I was kept updated throughout the entire process. It was a great experience! More

by JMSOFHFD Verified Customer Verified Customer

Report | Print

I was pleased with the service received and would recommend Brattleboro Subaru to other Subaru owners. recommend Brattleboro Subaru to other Subaru owners. More

by DEKFROMER Verified Customer Verified Customer

Report | Print

Everyone is very friendly. The dealership is very clean. I don’t know what else to say except everyone was so friendly The dealership is very clean. I don’t know what else to say except everyone was so friendly More

by sue.grenz0829 Verified Customer Verified Customer

Report | Print

Thank you for the awesome customer service team and all the folks at Brattleboro Subaru! the folks at Brattleboro Subaru! More

by SCHWARTZ.C Verified Customer Verified Customer

Report | Print

They listened to our concerns and did what needed to be done to help us. done to help us. More

by kathybacon99 Verified Customer Verified Customer

Report | Print

Very good initial customer service representative. Your dealership was a better experience than Hadley Subaru! Your dealership was a better experience than Hadley Subaru! More

by wjfoley Verified Customer Verified Customer

Report | Print

Everyone in Customer Service is Excellent; this visit Amanda straighted out an invoice error - very much appreciated that! Amanda straighted out an invoice error - very much appreciated that! More

by PL Verified Customer Verified Customer

Report | Print

Rating Service Dept only, since that’s what we’ve used. Everyone there has been great so far! We like the clear, courteous communication and attention to detail. Everyone there has been great so far! We like the clear, courteous communication and attention to detail. More

by wroberts8 Verified Customer Verified Customer

Report | Print

They all are very pleasant to talk with in person and on the phone, they have been always helpful. the phone, they have been always helpful. More

by rwright05345 Verified Customer Verified Customer

Report | Print