Amanda Crosby

Brattleboro Subaru responded

Thank you for leaving us such a lovely review! Jordan works really hard to make sure our customers are taken care of and informed about their vehicle. Thank you for your loyalty to our dealership! It is customers like you that keep us up and operating the way we like to be! Thank you for choosing us, and we hope yo see you again in the future!

Brattleboro Subaru responded

Hi there, I am so sorry to hear about the issues your having with your vehicle. We want to make sure all of our customers are taken care of, and we'd like to connect with you to get this issue resolved. Specifically, we'd love to have you come in so we can take a look at what's going on, free of charge. My name is Abbey, and part of my job is to respond to these reviews and get in touch with people when something like this occurs. We can't seem to find your username in our system anywhere, so I was wondering if you'd mind sending me an email directly or giving us a call at the dealership. My direct info is digital@brattleborosubaru.com and my direct phone line is 1-802-251-1000 ext. 141. Or call 1-802-251-1000 and ask for Shawn McMillan, our Service and Parts Director. We really would love to get this issue solved for you and we hope to hear from you soon!

Brattleboro Subaru responded

Thank you for leaving a review James! we appreciate your business and willingness to leave us feedback! Our goal is to make sure our customers know what work is being done and what we charge for them. Our staff in Service is always friendly and efficient with their work. Thank you again for choosing us and we hope your return to us in the future!

Brattleboro Subaru responded

Hi there, My name is Abbey and I am the Digital Marketing Manager at Brattleboro Subaru, and it is a part of my job to respond to these reviews. I am so sorry that this has been an issue for you. I would like to get some more information about you in order to get you taken off of our emailing list. If you could please reach out to me with your name and your phone number so we can take the appropriate action so you don't receive our surveys anymore. My direct line is 1-802-251-1000 and my email is digital@brattleborosubaru.com. I hope to hear from you soon!

Brattleboro Subaru responded

Thank you for leaving a review! Our goal is to make sure our guests come to us feeling comfortable and confident in our ability to complete the work. we are glad you have had good experiences with us. Thank you for choosing Brattleboro Subaru and we hope you continue to choose us!

Brattleboro Subaru responded

Thank you for your feedback! We try hard to make sure we aren't just another car dealership. We want our customers to feel welcomed and comfortable at any stage of the car buying process or the service process. We hope that you continue to have your work done here!

Brattleboro Subaru responded

Wow! Thank you so much for your feedback! It is so great to hear from our most loyal customers! This is what keeps our doors open! Thank you for your continued loyalty and we hope to see you back again!

Brattleboro Subaru responded

Thank you for leaving a review! We strive to make sure our customers are informed and treated with respect every time they come in. Thank you for choosing Brattleboro Subaru!

Brattleboro Subaru responded

Thank you for your feedback! We strive to make sure all of your questions get answered! We hope o see you back and thank you for choosing Brattleboro Subaru!