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Alon Katende
326 Reviews
Started off as a Volvo Technician in 2004. In 2005 I joined the Paul’s Volvo Sales team as a Master Salesperson till August 2019. Joined Smythe Volvo in September 2019. My 14 years of Sales Experience have taught me to listen more to the customers’ needs and then answer these needs directly. As a product of Dale Carnegie training, winning friends & influencing people is a core concept of my Sales process. Understanding my customer’s point of view helps me to answer their vehicle needs/wants effectively.
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
326 Reviews
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326 Reviews of Alon Katende
May 20, 2020
A great experience Alon was great to work with. He was very knowledgeable and managed the process from start to finish. I would definitely recommend him. He made it a st Alon was great to work with. He was very knowledgeable and managed the process from start to finish. I would definitely recommend him. He made it a stress feee buying experience. More
by YJBaptiste
May 19, 2020
Alon was a great salesman he listen to my wants & was not an aggressive salesman. He met all my needs with Compassion & Grace. Easygoing & Exceptional Character with a Great Big Smile. EXCELLENT SALESMAN an aggressive salesman. He met all my needs with Compassion & Grace. Easygoing & Exceptional Character with a Great Big Smile. EXCELLENT SALESMAN I WOULD RECOMMEND THIS DEALERSHIP! ALON #1 IN MY BOOK BE BLESS More
by trentbubbles1
February 24, 2020
Fair at best - needs improvement It took 3 employees and six days to purchase a CPO car. While Deborah was wonderful and Steve was good, I would not recommend working with Alon. T It took 3 employees and six days to purchase a CPO car. While Deborah was wonderful and Steve was good, I would not recommend working with Alon. The transaction took 7+ hours over two days (Sat and Thurs) to purchase a car. I walked in from Costco knowing what I wanted. UPDATE - The Sales Manager, PJ has since reached out to me. I shared my experience with him so he could figure out how to ensure all customers have a wonderful experience. He was very understanding and made no excuses. He is definitely an asset to Smythe and made me feel he will work to ensure all customers have a positive car buying experience at Smythe. More
by Andrea R
Other Employees Tagged: Deborah Amster, Stephen Badian, PJ Lee
February 06, 2020
GREAT PEOPLE, GREAT SERVICE I FEEL VERY FORTUNATE THAT I VISITED VOLVO WEBSITE AND FINALLY ENDUP MEETING SMYTHVOLVO DEALERSHIP STAFF. GREAT PEOPLE WITH SMILE ON FACE ALL TIME. AL I FEEL VERY FORTUNATE THAT I VISITED VOLVO WEBSITE AND FINALLY ENDUP MEETING SMYTHVOLVO DEALERSHIP STAFF. GREAT PEOPLE WITH SMILE ON FACE ALL TIME. ALON AND EMILIA BOTH ARE VER KNOWLEDGEABLE PEOPLE. More
by VIPUL
Other Employees Tagged: Emilia Paladino
January 28, 2020
Awesome Overall Buying Experience Alon did a great job guiding us through options to fit our needs and budget and he was very knowledgeable about the models. The process was very effi Alon did a great job guiding us through options to fit our needs and budget and he was very knowledgeable about the models. The process was very efficient and friendly with everyone involved at this dealership. I will definitely be back for my next car and will encourage others to consider Smythe. More
by Volvo Family
Other Employees Tagged: Shaun Hayes , Kevin Bergeron
January 21, 2020
Smythe Volvo in Summit, NJ is superb!!! Alon Katende- our Salesperson, and Shaun Hayes- our Business Manager, were an absolute joy to work with because they are professional, knowledgeable, Alon Katende- our Salesperson, and Shaun Hayes- our Business Manager, were an absolute joy to work with because they are professional, knowledgeable, efficient and engaging. We came to the dealership with an interest in the XC40, and while there we developed a thorough understanding of the its impressive features and advantages. We decided that the XC40 was the car for us and left with a deal that Alon and Shaun helped to meet our budget. While in NJ, we’ve purchased cars from other domestic and foreign car dealers, and in our experience and opinion, Smythe Volvo is the very best and we give them our topmost rating. More
by None
January 19, 2020
buying a volvo certified car This dealership is very professional with its clients and they made us feel very comfortable throughout the whole process of purchasing our vehicle. A This dealership is very professional with its clients and they made us feel very comfortable throughout the whole process of purchasing our vehicle. Alon is very knowledgeable about all the vehicles and went to great lengths to make sure we understood the features and functions of each car we considered. Then following our purchase, he spent a lot of time walking us through our new car so we were comfortable with how everything works. More
by bbbb
Other Employees Tagged: Kevin Bergeron
January 16, 2020
Excellent Experience I was looking for a Certified Pre-Owned S60 and hoping an S90 would be a viable option within my budget. I had no intentions of buying a car when I ar I was looking for a Certified Pre-Owned S60 and hoping an S90 would be a viable option within my budget. I had no intentions of buying a car when I arrived at the dealer. My goal was to simply kick the tires and take a test drive. I drove a 2018 S90 home 48 hours later. Alon was a great salesman, no pressure even though he knew I had no intentions of buying that day. He was very knowledgeable, patient, answered all my questions and demonstrated all the features of the car. Kevin, the Business Manager, was equally good when it came down to all the detailed paperwork. A great experience all around. More
by jeffs
Other Employees Tagged: Kevin Bergeron
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