Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
269 Reviews
4.7

269 Reviews

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269 Reviews of Alissa Fox

July 24, 2025

Dealership Rating
Employee Rating

The representative hung up on me while I was complaining about car. Won’t deal with her again More

by CDOYLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

Jul 25, 2025

Conicelli Toyota of Springfield responded

Sorry to read this review regarding an unpleasant experience you recently had with our service center. I shared your concerns w/ our service manager and asked him to look into what took place. I am sure someone will be reaching out to you. Paula d. Customer Relations

July 11, 2025

Dealership Rating
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Alissa ALWAYS friendly, helpful and respectful! ! She goes above and beyond. Conicelli is lucky to have her. thank you More

by tlong105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Conicelli Toyota of Springfield responded

Thanks for the 5-star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

July 11, 2025

Dealership Rating
Employee Rating

Service writer and technician did an excellent job. Communication was great. No complaints and happy. More

by greenguy792001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 11, 2025

Dealership Rating
Employee Rating

Very nice Service Dept. and the Dealership is awesome if you are waiting for your car to be done. More

by DVOGEL4
Recommend Dealer
Yes
Jul 14, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the kind words and your business. Paula d., Customer Relations

July 07, 2025

Dealership Rating
Employee Rating

Always prompt, professional service. Car is ready when expected, staff is friendly and courteous. Highly recommend More

by ROEROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our Toyota service center. We appreciate the five star review. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Everyone was patient and kind to my husband who walks with 2 canes and has poor hearing. This meant a lot to me his wife of 62 years More

by FECDEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

So happy to read this five star review regarding your recent experience with our Toyota service center in Springfield. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

June 29, 2025

Dealership Rating
Employee Rating

Everything was fine. Staff were polite and friendly ..Appointment was concluded in a reasonable amount of time. More

by SDLUCEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating and positive feedback. Thank you! Paula d., Customer Relations

June 28, 2025

Dealership Rating
Employee Rating

Your service department is stellar. Alisa Fox rocks!! She takes care of you like no other person. More

by JOSIEM617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Brian Coffin

Jul 01, 2025

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

June 23, 2025

Dealership Rating
Employee Rating

Conicelli is one of the best dealerships with whom I've dealt. They are courteous and professional and I would recommend them to anyone who has an interest in dealerships. More

by JUMPINGJACK4
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Jun 24, 2025

Conicelli Toyota of Springfield responded

Thank you for the kind words and positive feedbacks. We appreciate your business! Paula d., Customer Relations

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