Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
264 Reviews
4.7

264 Reviews

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264 Reviews of Alissa Fox

July 02, 2025

Dealership Rating
Employee Rating

Excellent service ,excellent staff, the facility was nice and clean. The waiting room was.comfortable. The wait time wasn’t too long. The staff was very friendly. The environment was very peaceful that I can More

by SUCCESS4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

Many thanks for choosing our dealership to maintain your vehicle's performance. We appreciate the five star rating and positive feedback. Paula d., Customer Relations

July 02, 2025

Dealership Rating
Employee Rating

Everyone was patient and kind to my husband who walks with 2 canes and has poor hearing. This meant a lot to me his wife of 62 years More

by FECDEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Conicelli Toyota of Springfield responded

So happy to read this five star review regarding your recent experience with our Toyota service center in Springfield. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

June 29, 2025

Dealership Rating
Employee Rating

Everything was fine. Staff were polite and friendly ..Appointment was concluded in a reasonable amount of time. More

by SDLUCEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating and positive feedback. Thank you! Paula d., Customer Relations

June 28, 2025

Dealership Rating
Employee Rating

Your service department is stellar. Alisa Fox rocks!! She takes care of you like no other person. More

by JOSIEM617
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Brian Coffin

Jul 01, 2025

Conicelli Toyota of Springfield responded

Thanks for the positive feedback and five star rating. We appreciate it. Paula d., Customer Relations

June 23, 2025

Dealership Rating
Employee Rating

Conicelli is one of the best dealerships with whom I've dealt. They are courteous and professional and I would recommend them to anyone who has an interest in dealerships. More

by JUMPINGJACK4
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Jun 24, 2025

Conicelli Toyota of Springfield responded

Thank you for the kind words and positive feedbacks. We appreciate your business! Paula d., Customer Relations

June 18, 2025

Dealership Rating
Employee Rating

Always good customer service and very informative and helpful . The staff is awesome and always prepared to assist you in any issue that may arise. More

by NNEKAFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Garnett

Jun 18, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate the positive feedback and your business. Paula d., Customer Relations

June 17, 2025

Dealership Rating
Employee Rating

The customer service was knowledgeable and courteous. Called when my vehicle was done and updated me on the condition of my tires. More

by DMG6594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating. We appreciate the kind words and your business. Paula d., Customer Relations

June 15, 2025

Dealership Rating
Employee Rating

They are wonderful and always take care of the customer! Always provide the best possible service! More

by HMERCURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

June 12, 2025

Dealership Rating
Employee Rating

Good service. Depending on who’s at the counter, you’ll get someone who’s either chipper or menh! Help staff to have better job satisfaction. AI can’t replace work More

by Very demure, very mindful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star rating and feedback regarding your experience. I'll be sure to share this with our service manager. We appreciate your business. Paula d., Customer Relations

June 11, 2025

Dealership Rating
Employee Rating

The service and sales people are very nice and helpful. I had a very pleasant experience. More

by CIMINIJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership to service your vehicle. We appreciate your business! Paula d., Customer Relations

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