Alisha Schofield

Friendly, hyper-efficient customer service. Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! Very easy to make an appointment, and they stayed in touch throughout. Thank you, Drew and team! More

by mAtlas Verified Customer Verified Customer

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If you want a VW, that’s the place to buy one. Friendly sales team and great service advisors. You definitely get the personal touch. Friendly sales team and great service advisors. You definitely get the personal touch. More

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Quality of work top notch! Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs Attention to detail, very friendly staff and great coffee! I will be back for my all automotive needs More

by MICHAEL_RIBKIN Verified Customer Verified Customer

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Customer service I received was excellent! From the initial intake and communication throughout the service, to the pickup of my car. It was a truly wonderful experience! Thank you! From the initial intake and communication throughout the service, to the pickup of my car. It was a truly wonderful experience! Thank you! More

by KBASS1 Verified Customer Verified Customer

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Worked with Alicia this time, and was very happy with her service. I have trusted Wellesley VW with all my service needs ever since I bought my car there, and will continue to do so. service. I have trusted Wellesley VW with all my service needs ever since I bought my car there, and will continue to do so. More

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Kept me informed and updated throughout. No surprises- work was performed on time and below the estimate price No surprises- work was performed on time and below the estimate price More

by BA Verified Customer Verified Customer

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I always have had a good experience with the service dept. Working with Drew, and Alisha was good. dept. Working with Drew, and Alisha was good. More

by 29195800Loz Verified Customer Verified Customer

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Thank you for squeezing my car in. As usual you guys are the excellence of customer service. As usual you guys are the excellence of customer service. More

by GEM_1974 Verified Customer Verified Customer

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I’ve had consistently positive experiences with the Wellesley VW service department. The team—Karl, Drew, Alisha, and Heather—is fantastic to work with: professional, communicative, and genuinely helpf Wellesley VW service department. The team—Karl, Drew, Alisha, and Heather—is fantastic to work with: professional, communicative, and genuinely helpful. They always take the time to explain diagnoses and keep me updated throughout the process. The level of transparency and customer service they provide is excellent, and it’s clear they care about doing things right. I always feel confident that my car is in good hands. More

by LC Verified Customer Verified Customer

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Alisha was extremely helpful and professional. Everyone is very helpful at VW Wellesley. I wouldn’t take my car anywhere else Everyone is very helpful at VW Wellesley. I wouldn’t take my car anywhere else More

by Angekc Verified Customer Verified Customer

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