Alexander Obando

I was stranded in homestead due to faulty warranty work completed by a different dealership. They did eventually get the truck fixed but I could not get Alex to even pick up the phone for three days. Appar completed by a different dealership. They did eventually get the truck fixed but I could not get Alex to even pick up the phone for three days. Apparently he was “unavailable” every time I called to find out what was going on. At the end of the day it was probably not an unreasonable time to wait for the truck. A little communication would have really changed my view of the entire experience. . More

by CD1 Verified Customer Verified Customer

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Everything the service department has touched has been messed up, they even can’t fix a tire right. Picked up truck and instead of tires fixed, one sensor wasn’t connected. Tires were low and leaking. The messed up, they even can’t fix a tire right. Picked up truck and instead of tires fixed, one sensor wasn’t connected. Tires were low and leaking. Then after 3 more hours they supposedly fixed the tire, that had a slow leak. Lost 10 psi just going home. Tire completely flat by morning. Mobile service came out. They patch you guys placed fell out of the tire as the areas scapes for the patch was insanely uneven with deep sections with wiring showing. Unbelievable from a dealership. They messed up the a/c that had a minor issue. Headed up horns that were functional. Everything you guys touch has been made worse, absolute xxxx show More

by ALEX.ALEMANY Verified Customer Verified Customer

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Very quick service, great staff. Highly recommended! Alex was very helpful and knowledgeable! Thank you so much. Highly recommended! Alex was very helpful and knowledgeable! Thank you so much. More

by MKLOPEZP Verified Customer Verified Customer

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The dealer services are pretty good, and Alexander gives always a great service. The best! always a great service. The best! More

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Bueno y eficiente y de buena calidad y hermoso trato un trabajo excelente y de calidad trabajo excelente y de calidad More

by JORGEMBB66 Verified Customer Verified Customer

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El trabajo y la atención fue excelente estoy satisfecha y lo recomiendo cien por ciento lo recomiendo cien por ciento More

by carmenperaza2907 Verified Customer Verified Customer

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Great team service and emphasis for on time performance which is greatly appreciated. Thank you. which is greatly appreciated. Thank you. More

by mascnd Verified Customer Verified Customer

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Excellent Service super quick didn’t have to wait much to be attended and the advisors were lovely. be attended and the advisors were lovely. More

by arturojfernandez1503 Verified Customer Verified Customer

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El servicio fue rápido y la persona que me atendió muy amable estoy agradecido con Lorenzo Buick amable estoy agradecido con Lorenzo Buick More

by TOLEDORAMOS54 Verified Customer Verified Customer

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This dealer staff is unprofessional. They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to b They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to be left for repair. Manager states he will address issue and call us back with resolution but that never happened. I will never return to this dealer again. Worst ever. More

by yilaidysv03 Verified Customer Verified Customer

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