Alex Vasquez
Alex Vasquez at Santa Monica BMW

Alex Vasquez

Parts Manager

Santa Monica BMW

1127 Santa Monica Blvd
Santa Monica, CA 90401

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4.4
50 Reviews
4.4

50 Reviews

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50 Reviews of Alex Vasquez

June 26, 2025

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Employee Rating

Great dealership fast friendly and made me feel comfortable. Highly recommend them M5 is an awesome car More

by DRGABRIELCHIU
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 25, 2025

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Phone calls were not returned, prices were egregiously high. I will never be back! I will need to find a new mechanic! More

by KATHY48
Service Price Transparency
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Recommend Dealer
No

May 17, 2025

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I brought my car in for routine oil change, but they returned the car with a cracked windshield. Further I asked 2x to make sure my car was washed which they confirmed 2x, but then when I went to pick u More

by blakedsan
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Cueva

April 29, 2025

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Employee Rating

Alex in Service is extraordinary. He is both professional and cares for the client. He should be promoted. More

by ROHINITALALLA8
Service Price Transparency
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Recommend Dealer
Yes

April 02, 2025

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Rude, didn’t complete the work I asked for. Going to a different dealership after my experience. More

by bkneidinger
Service Price Transparency
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Recommend Dealer
No

March 26, 2025

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the dept did the work quickly and I didn't have to wait long that was great More

by DIANEDICOOPER
Service Price Transparency
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Recommend Dealer
Yes

March 14, 2025

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Alejandro and team were fantastic! No one likes getting a flat tire, but they made the experience very smooth and efficient. Total professionals! More

by amandaxnguyen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Cesar Cueva

March 05, 2025

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Employee Rating

Brought the car in on a Tuesday with a promised pick up on Friday. Never heard anything, took me several calls to get through. At one point got patched together with another customer in the line, completel More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cesar Cueva

February 04, 2025

Dealership Rating
Employee Rating

My service was excellent! Alex, the parts manager was superb!!!!! BMW is lucky to have him!! More

by STACYGALINA
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Christina was wonderful! Very helpful getting me to the right person which was Alex! Until I spoke with Alex the communication with other employees was disappointing

January 24, 2025

Dealership Rating
Employee Rating

Horrible customer service and they forced me to wait almost 2 hours even though I had an appointment More

by amc897
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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