Alex Stepanov | Page 4

Reasonable Work-Withable Guys Did my first car purchase ever with Cityside in Belmont. I stopped in a few times for information, and Alex was super during the whole experience. Nev Did my first car purchase ever with Cityside in Belmont. I stopped in a few times for information, and Alex was super during the whole experience. Never pushy, always happy to provide exactly what I needed all the way up until the final purchase of my used WRX! One of the guys even gave me a few spare parts for the car because he used to own one. Top notch place to buy a new car if you're looking for a respectful experience, where the dealers will work with you on getting a great price. Managers were kind and didn't strike me as sleezy car guys, which I've encountered during this process. The guy who did my financing was also very good in explaining my options for in house/external financing. Been to about 15 locations while researching my purchase; would definitely recommend starting here for your research and test driving if you want a crew that won't push you too hard. You'll want to follow up there to buy it afterwards, but you won't need me to tell you that. More

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Cityside Subaru Sales and Service I'm consistently impressed with the sales and service departments. They're fair and accommodating and skilled at what they do. I've bought three car I'm consistently impressed with the sales and service departments. They're fair and accommodating and skilled at what they do. I've bought three cars at City Side and have all my service done there and they've never disappointed. More

by Sheila Verified Customer Verified Customer

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Very good experience We enjoyed working with Alexy, Michael and the rest of Cityside and would definitely recommend purchasing a car there. Everyone at the dealership was We enjoyed working with Alexy, Michael and the rest of Cityside and would definitely recommend purchasing a car there. Everyone at the dealership was friendly, respectful and informative. We never felt rushed or pressured at any time. More

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Good service and nice people! My wife and I bought our first car with Alex at CitySide Subaru on Feb 2011 and felt very comfortable working with him. He's a straight-up guy, not pu My wife and I bought our first car with Alex at CitySide Subaru on Feb 2011 and felt very comfortable working with him. He's a straight-up guy, not pushy, answered all of our questions patiently, and just overall nice. I am very happy to recommend him to anyone out there looking to buy a car. More

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knowledgeable; informative; client focused Alex is highly knowledgeable, takes a no pressure approach, and facilitates discussions that fully inform the buyer. Alex is focused on understanding Alex is highly knowledgeable, takes a no pressure approach, and facilitates discussions that fully inform the buyer. Alex is focused on understanding buyer's needs and suggesting best options. This is the best car buying experience we have ever had (not to mention a good deal regarding the purchase). More

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Great experience! We had a great experience purchasing our Subaru Forester a few years ago from CitySide Subaru with the help of salesman Alexy Stepanov. Since then ser We had a great experience purchasing our Subaru Forester a few years ago from CitySide Subaru with the help of salesman Alexy Stepanov. Since then service has been impeccable and we are throughly enjoying our Forester. More

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Excellent experience Had an excellent experience at Citywide Subaru and with Alex helping me navigate decisions and checking up on me to answer any questions I had, even a Had an excellent experience at Citywide Subaru and with Alex helping me navigate decisions and checking up on me to answer any questions I had, even after the purchase. More

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Great experience buying a Subaru Legacy with Alex We bought a brand new 2012 Subaru Legacy from Cityside at the end of 2011. As a new immigrant to the US, I was somewhat horrified by the standard of We bought a brand new 2012 Subaru Legacy from Cityside at the end of 2011. As a new immigrant to the US, I was somewhat horrified by the standard of service I had hitherto experienced with other dealerships to that point. America is supposed to be THE service oriented economy in the Free world. So much for my high expectations. I'd been to a number of other dealerships for brands such as Honda, Nissan, Kia and Volkswagen. The brands were great, their retailers were dismal, and that was based on having booked appointments. With Cityside, I just dropped in on the offchance, and was immediately impressed. In contrast to the other dealerships, I was received warmly by Alex, with no hint of pressure tactics. I was gently eased into the buying process at my own leisure. He even let me test drive the car on my own. Having been made to wait an hour for a test drive at a nearby Honda dealership (an appointment had been made, they'd simply forgotten to collect the car from their storage facility), the contrast was striking. I hadn't even test driven the Honda as we couldn't be bothered waiting any longer. Having purchased the car, Alex left useful post-it notes in the manual demarcating the most pertinent pieces to read. This must have taken him some time. Everything went smoothly, everybody was polite and happy to have our business, which was somehow strangely lacking with other dealerships. All-in-all, a great experience. The service department was great too. I wish we could still avail ourselves of the Belmont branch, but having moved out to Ashland, it's no longer practical. I will definitely being paying Alex (if he's still there), and Cityside a visit next time we're in the market for a new/replacement vehicle. I recently bought a Honda which is a great car, but there is absolutely no comparison between their service departments and Cotyside's, and the buying process was marred with all sorts of complications. More

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Best car buying experience ever I have purchased MANY cars over the past 28 years and never have had a better experience with a salesman then I did with Alexy. Strait forward, no pr I have purchased MANY cars over the past 28 years and never have had a better experience with a salesman then I did with Alexy. Strait forward, no pressure, and knowledgeable. More

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Really happy with experience with Alex My wife and I bought our first car with Alex at CitySide Subaru and felt very comfortable working with him after having met lots of other car dealers My wife and I bought our first car with Alex at CitySide Subaru and felt very comfortable working with him after having met lots of other car dealers before him. He's a straight-up guy, not pushy, answered all of our questions patiently, and just overall nice. I am very happy to recommend him to anyone out there looking to buy a Subaru. More

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