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Alex Ruiz
Refer Me
35 Reviews
Dealership Experience
11 mos
Industry Experience
18 yrs, 6 mos
Languages Spoken
English
Spanish
35 Reviews
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35 Reviews of Alex Ruiz
November 20, 2024
Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More
by eric.nilson
Verified CustomerOther Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Ryan Matsumoto, Juan Santoro, Justin Rodriguez
October 04, 2024
Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More
by JULIESCRIVENS
Other Employees Tagged: Mike "MJ" Juarez, Jack Kim, Calvin Jeong, Richard Andersen, Ryan Matsumoto, Juan Santoro, Tracy Bracken, Tracy Ferrara, Chris Axume
September 26, 2024
Have dealt with this dealership before since I previously owned a hyundai. Have been happy with the service. owned a hyundai. Have been happy with the service. More
by marystahura
Other Employees Tagged: Anthony Macias , Dealt with someone in finance dept, but not the two listed
September 20, 2024
The best dealership I have been everyone is so nice to you. Now my guy Jeffrey Mitchell he is the one the only best!!! He helped me out alot through some struggles. I now have my car that I wanted I recom you. Now my guy Jeffrey Mitchell he is the one the only best!!! He helped me out alot through some struggles. I now have my car that I wanted I recommend Jeffrey Mitchell 100 % to anyone that is in need of a new vehicle. Also Ryan and Alex helped me out through my finance and I am so happy I recommend them also 100% thanks guys More
by ERNESTOMADRIGAL76
Other Employees Tagged: Ryan Matsumoto, Jeff Mitchell
September 18, 2024
Friendly right off the bat. From the moment they knew I came in wanting to purchase a car, from that day up to the actual day of purchase, they were making sure I was OK without From the moment they knew I came in wanting to purchase a car, from that day up to the actual day of purchase, they were making sure I was OK without being forceful or pushy. Even afterwards, they reassured us their customer service would be the same, regardless of buying a car or not. More
by peterlee0730
Other Employees Tagged: Antonio Lopez, Mr. Jim
September 14, 2024
As soon as I came , each of the representatives looked eager to help me out , even though I had an appointment. Just seeing them willing from the get-go was reassuring. eager to help me out , even though I had an appointment. Just seeing them willing from the get-go was reassuring. More
by peterlee0730
Other Employees Tagged: Antonio Lopez, A Mr. Jim.
September 13, 2024
I am disgusted with the dishonest, unprofessional and fraudulent behavior I received from financial guy and manager. My sales guy Jeff Mitchell was fantastic. fraudulent behavior I received from financial guy and manager. My sales guy Jeff Mitchell was fantastic. More
by toisojer
Other Employees Tagged: Jim Hindi, Jeff Mitchell, Marc J., Alex Ruiz
September 11, 2024
Ryan was great and made the finance portion of the experience a pleasure and he was thorough and quick in the process. Explained everything and I felt comfortable. I am curious to why I received this experience a pleasure and he was thorough and quick in the process. Explained everything and I felt comfortable. I am curious to why I received this for Ryan and not Chris Axume. If it wasn't for Chris, I would not have purchased the car from SB Hyundai. He was amazing. The culture of the car dealership is outstanding and everyone helps each other. You do not see that in other dealerships. I will definitely buy another Hyundai from Chris very soon. More
by timthomas2419
Other Employees Tagged: Mike "MJ" Juarez, Ryan Matsumoto, Chris Axume
September 05, 2024
This was the most enjoyable experience in purchasing a car in my 50 plus years of buying cars! I had not purchased a new car since 2007 and they were always Toyotas previously, but with Chris as my salesp car in my 50 plus years of buying cars! I had not purchased a new car since 2007 and they were always Toyotas previously, but with Chris as my salesperson he made the purchase easy! I love my Hyundai Tuscan! Everyone at dealership was super friendly and helpful. Thank you Chris, Alex and Ryann and all the other courteous and friendly employees there. Thank you from the bottom of my heart. More
by doerame
Other Employees Tagged: Chris Axume , Chris Axume and Ryann Matsumoto
August 25, 2024
Love the fast pace and efficient logistics. Everyone from manager, finance, and sales team are friendly and helpful. Even on a super busy Saturday at the dealership, I was in and out of the dea Everyone from manager, finance, and sales team are friendly and helpful. Even on a super busy Saturday at the dealership, I was in and out of the dealership in less than 3 hours with a new car. Greatly appreciate this dealership and Antonio’s focus on excellence in customer service. More
by Rs
Other Employees Tagged: Antonio Lopez
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