Alex Rom

This business provided excellent customer service. They were very accommodating and helpful, ensuring a positive experience. I highly recommend them. They were very accommodating and helpful, ensuring a positive experience. I highly recommend them. More

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Customer service was excellent and the service is fast. I would recommend this shop to my friends if they need one. I would recommend this shop to my friends if they need one. More

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I bought new car in July last year. It is now May. Despite multiple phone calls to receive promised second key, I still do not have one. I kept being told to get the app (which I had) a It is now May. Despite multiple phone calls to receive promised second key, I still do not have one. I kept being told to get the app (which I had) and I would be notified when my key was in. Then I found out at the dealer on a service visit that there is a “ list” to be on and I needed approval form so that I would not have to pay for something I already paid for when purchasing a new car. Royal Moore dropped the ball. My service representative was thorough, efficient and did all that he could to help me with this issue. In fact, he has been the best person I have encountered at your business. More

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I had contact with Alex in Service, Kassidy regarding my windshield ding & outside surface scratches. Both were friendly, approachable efficient and professional. windshield ding & outside surface scratches. Both were friendly, approachable efficient and professional. More

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I choose royal moore over the dealership closest to home because I have never had a bad experience and I am always treated with kindness and respect. They never try to sell me on anything and I can trust th because I have never had a bad experience and I am always treated with kindness and respect. They never try to sell me on anything and I can trust them completely! More

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Customer service and car maintenance at Royal Moore Toyota dealer Hillsboro are professional and friendly. Toyota dealer Hillsboro are professional and friendly. More

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It took a while to get my situation taken care of after several trips in several trips in More

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GREG took care of me this morning with my Truck maintenance, couldn’t ask for better costumer service here at Royal Moore Toyota!! Will definitely recommend to anyone who wants to buy a Toyota. 5/5 maintenance, couldn’t ask for better costumer service here at Royal Moore Toyota!! Will definitely recommend to anyone who wants to buy a Toyota. 5/5 starts for GREG! God bless More

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Alex was friendly for check in and check out and remembered my face to come find me in the wait room. Gave accurate wait time which is really important to me!! Thanks remembered my face to come find me in the wait room. Gave accurate wait time which is really important to me!! Thanks More

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Since buying my Camry I’ve done all my maintenance here and I am very satisfied with the service and customer service 🙂. and I am very satisfied with the service and customer service 🙂. More

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