Alex Robinson
Alex Robinson at Chase Chevrolet Co., Inc.
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Alex Robinson

Service Department Manager

Chase Chevrolet Co., Inc.

6441 Holman Rd
Stockton, CA 95212

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4.4
13 Reviews

Alex Robinson is the Service Manager at Chase Chevrolet, a position he has held since the 1980s. Prior to joining the company, Alex had a long career in the Air Force. He believes that as the head of the service department, it is his responsibility to work for his employees, rather than the other way around. This belief is key to building a strong culture within the service department, and providing world-class, award-winning service to customers. Alex is a vital member of the Chase Chevrolet team and is dedicated to ensuring that all customers receive the highest level of service and care.

Dealership Experience

41 yrs, 1 mo

Languages Spoken

English English

4.4

13 Reviews

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13 Reviews of Alex Robinson

September 05, 2024

Dealership Rating
Employee Rating

Been dealing with Chase for many years always get personal treatment and great service every time. More

by PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 23, 2024

Dealership Rating
Employee Rating

Great place to have my vehicles serviced. Would highly recommend. Sometimes a little busy but always worth the wait. More

by PETE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2024

Dealership Rating
Employee Rating

Worthless. Last time after over 30 plus years dealing with Chase and purchasing over 15 new. Cars that I will ever deal with Chase Chevrolet and GM. More

by TOMZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Constant, Abel Garcia

June 18, 2024

Dealership Rating
Employee Rating

I have been coming here for at least 40 years and the service has been awesome all the time. Everyone in the service department is friendly and competent in their work. A great dealership!! More

by DIZZY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Polk, Kyle Stevens

November 18, 2023

Dealership Rating
Employee Rating

Like the honesty and process of first time meeting Matt, Very professional,polite is a Plus for me. 👍 More

by teepride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Constant

November 11, 2023

Dealership Rating
Employee Rating

Expertise is in question, troubleshooting is very questionable. I believe training of technicians in the field of plug in hybrid dynamics and operations is inadequate. More

by Tycho
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Constant , Tony Quintana

October 02, 2023

Dealership Rating
Employee Rating

As always, Chase Chevrolet surpasses all expectations. Kim Salazar was not mentioned, however she should have been. She does an amazing job and is one of the most friendly people I have ever met. More

by Fred Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 21, 2023

Dealership Rating
Employee Rating

Great place. Very friendly people to be doing business with. They always exceed my expectations. More

by sirjamesjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 04, 2023

Dealership Rating
Employee Rating

Incredible professionalism, excellent work and very caring people. I’ve been buying cars from Chase for 40 years and never have my cars serviced anywhere else. LJA More

by gvh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 02, 2023

Dealership Rating
Employee Rating

Fast, professional, efficient, effective and always very very friendly. Doing business with them is a pleasure ! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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