Alex Murphy
Service Manager
Southern Chrysler Dodge Jeep Ram Greenbrier
1414 S Military Hwy
Chesapeake, VA 23320
300 Reviews
Write a Review300 Reviews of Alex Murphy
January 31, 2025
Great customer service, One negative. I didn't reach a five star no phone communications. Let me repeat one more time. No phone communications. You call and see about the process of your I didn't reach a five star no phone communications. Let me repeat one more time. No phone communications. You call and see about the process of your vehicle and service. Nobody calls you back. No communication. Then again you call and don't hear from nobody so I had to go down there from Virginia Beach Virginia to see what's going on with my vehicle to talk to somebody because nobody calls you back on the phone. This happened several times and every time I mention it it said we're under construction is always the excuse. No communication More
January 29, 2025
Staff were very helpful and courteous. They identified the appropriate service needed and communicated such. Service was timely without long wait periods. They identified the appropriate service needed and communicated such. Service was timely without long wait periods. More
Other Employees Tagged: Crystal Carrick
January 27, 2025
I recently had my second vehicle serviced at this location. The customer service was great from the moment I walked in the door. The maintenance personnel provided real-time updates on the status of location. The customer service was great from the moment I walked in the door. The maintenance personnel provided real-time updates on the status of the service, and kept me informed of any changes or additional maintenance that needed to be performed. While I waited for my vehicle, I enjoyed the comfortable lounge area. I never expected anything less from this location, and they did not disappoint. Great job! More
Other Employees Tagged: Andrey Gvozdevskiy
January 26, 2025
The service center is always fast, friendly, and competent. I can always rely on them to complete the work without feeling like I got ripped off. This is increasingly rare these days. competent. I can always rely on them to complete the work without feeling like I got ripped off. This is increasingly rare these days. More
Other Employees Tagged: Dayton Hulen
January 24, 2025
We had an HVAC issue and they also found a couple of other issues that needed repair. They did a great job. Paul kept us informed and they even finished early! other issues that needed repair. They did a great job. Paul kept us informed and they even finished early! More