Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier
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Alex Murphy

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.4
170 Reviews
4.4

170 Reviews

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170 Reviews of Alex Murphy

October 31, 2024

Dealership Rating
Employee Rating

Good Business services was very great. I tell people about them and their ser vice More

by marlenec380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nerely Blanco, Mike Owen

October 30, 2024

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Employee Rating

The service department is great to work with, they are courteous, knowledgeable, helpful and very pleasant. I especially appreciate working with Emily Kneemiller who went the extra mile to make my appoint More

by philpierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allison Humphries, Joe Cuellar, Nerely Blanco, Mike Owen, Jordan Cabral , Gentleman who worked on my car he helped me understand the problem and completed the repair on schedule.

October 23, 2024

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Employee Rating

Everyone was very helpful. Brian was my point of contact and kept me informed of what needed to be done and the cost. After I picked my car up a check engine light came on and More

by cjolley1
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Brian

Oct 30, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 23, 2024

Dealership Rating
Employee Rating

Our service writer is very knowledgeable about our vehicles and keeps us in the loop about what is going on and when to expect the vehicles More

by evasco1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Jones

Oct 30, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 23, 2024

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Employee Rating

Professional and accommodating; exercised continuous follow-up with me advising on the status of my vehicle More

by ladnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service writer supervisor

Oct 30, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2024

Dealership Rating
Employee Rating

My car was not leaking coolant Before I dropped it off, but when I picked it up, I was told I had a coolant leak More

by NONE23
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"NONE23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 19, 2024

Dealership Rating
Employee Rating

The worst experience I have ever had. Barbara lies and never communicates. Parts miraculously appear as soon as you find your own. So they can charge more perhaps?Had my car for almost 2 More

by pamela.hamlett
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Barbara

Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention, Pamela. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 19, 2024

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Employee Rating

Even though the normal service center is under renovations, the temp setv up was welcoming and clean More

by mgccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 19, 2024

Dealership Rating
Employee Rating

Friendly and helpful staff. Kept me informed abut the service of my 2008 Dodge Ram 1500. More

by japhillips2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 18, 2024

Dealership Rating
Employee Rating

I always receive great service at the Greenbrier jeep. Construction made things a little bit confusing this time around, but hopefully things get back to normal soon More

by wl_music
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Barbara service advisor

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