Alex Murphy
Alex Murphy at Southern Chrysler Dodge Jeep Ram Greenbrier

Alex Murphy

Service Manager

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.5
490 Reviews
4.5

490 Reviews

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490 Reviews of Alex Murphy

June 23, 2025

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This dealership has the best service, the customer service, awesome, This is more than a place to get your vehicle serviced,it's a place as to where you feel like you are family.Joey has always provid More

by Monique
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Recommend Dealer
Yes

Other Employees Tagged: joey, Mary, ming, Barbara, Slater

June 23, 2025

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They work hard and they're accountable for what they do. And I like dealing with them. Even when it's hot , they work hard More

by JOHN.STEVENS
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Recommend Dealer
Yes

Other Employees Tagged: Bennie Tate, Kevin Jones

June 22, 2025

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The dealership staff are friendly. I was greeted immediately upon arriving for my appointment. They kept me updated on my car. More

by pamelaatrujillo
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Recommend Dealer
Yes

June 21, 2025

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The troubleshooting cost was excessive and then the parts required were discontinued for my 2014 Grand Cherokee with no possible alternatives for repair other than some other after market jeep specialist. No More

by pvance57
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Recommend Dealer
Yes

June 20, 2025

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They do go above and beyond. They are very organized and detailed. We love you. Thank you! More

by emiliocastiilor1983
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Recommend Dealer
Yes

June 19, 2025

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I set up a time to pick up my vehicle, after paying online. Due to my work schedule I was not able to get there until 8:50pm, while they close at 9pm. I made my payment early to make the pick up easier More

by cristiecarlisle
Service Price Transparency
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Recommend Dealer
No
Jun 19, 2025

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cristie. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 19, 2025

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Employee Rating

Drove 2 hours for a mirror issue. Was told I had to leave the vehicle 1-3 days for a diagnostic . No one indicated this during appt on-line More

by tcase35914
Service Price Transparency
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Recommend Dealer
No
Jun 19, 2025

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Tcase35914" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2025

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Employee Rating

Good customer service. Didnt have to wait to pick up my Jeep..I used the nite drop box More

by labaron7777
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Recommend Dealer
No
Jun 19, 2025

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Labaron7777" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 18, 2025

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SOUTHERN greenbrier Jeep provided very good customer service and also completed what was requested in a timely and professional manner. Highly recommend Souther service dept for your Jeep repairs More

by PACOUNOO
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 18, 2025

Dealership Rating
Employee Rating

They got me in as quick as possible, and checked my car out thoroughly and told me that it needed front brakes after they done the oil changed and balanced and rotated my tires and I was very well satisfie More

by dwhite4116@gmail.com
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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