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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables

Alex Morales | Page 2

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.5
74 Reviews

Dealership Experience

12 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

74 Reviews

Write a Review

74 Reviews of Alex Morales

October 11, 2024

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Employee Rating

super nice customer service , nice people and fast service , clean dealer and valet super friendly. More

by ronaldys1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie Cao, Henry Llanos, Finnley Arends, Jose Ortega , Freddy Espinoza, Francisco Esteves, Marcos Gonzalez, Aldo Guerra, Alex Obando

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Oct 12, 2024

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

October 01, 2024

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Employee Rating

Alex Morales has always been very nice and patient with my questions and issues. I really appreciate his help. More

by kjjardines415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

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Employee Rating

Customer service was phenomenal as always. Highly recommend this dealership, staff is friendly and accessible. More

by m_agresti2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 27, 2024

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Employee Rating

They got me in and out during my service appointment, I love this Mercedes Benz location! More

by Sara S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Mercedes-Benz of Coral Gables responded

Thank you, Sara, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jose Ortega Service Director Jose.Ortega@mbcoralgables.com 786-413-1439

August 09, 2024

Dealership Rating
Employee Rating

Thank you for a great service experience. It was extremely professional and responsive. Best to Alex Morales and M B of CG! More

by targiz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Aug 11, 2024

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 30, 2024

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Employee Rating

I took my car in for service and this dealership truly went above and beyond to ensure that everything was taken care of. More

by cindy_z05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 30, 2024

Mercedes-Benz of Coral Gables responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables. We look forward to having you as one of our valued customers for many more years to come! Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 24, 2024

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Employee Rating

Super professional employees. Service department is outstanding. Alex stands out, along with the entire sales team. More

by terrygroverealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 24, 2024

Mercedes-Benz of Coral Gables responded

Terry, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Frankie Cao Service Manager 786.413.1430 frankie.cao@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 24, 2024

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Employee Rating

The staff is always very welcoming. The dealership is kept very clean and accommodating. Service team does an excellent job. More

by Francesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Pereda , Hector Brito, George Ciorobea, Stephanie Segovia

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Apr 24, 2024

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

October 12, 2023

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Employee Rating

The staff is very friendly and always go out their way to make the customer welcome. More

by Alonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2023

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

September 26, 2023

Dealership Rating
Employee Rating

Alex morales was very professional and knowledgeable. Highly recommend him and this dealership for service. Always amazing and timely service. More

by New BMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 26, 2023

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

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