Alex Montes

The experience both started and ended rocky. First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered First, I was told, via text message, that the car I was looking at was at the dealership and ready to view. I drove 30 minutes and then discovered the vehicle was not there and never was. They did a great job of apologizing, found a very similar model at another location to secure. Though, they told me it was brand new, coming off the truck and would be delivered the following day. When I got the call that the vehicle arrived, I went in and this vehicle had 237 miles on it....I am not sure that it was right off the truck. I went through the process, and unfortunately had another snafu when it came to registering my vehicle, as that took them 4 days. I am finally all set, but it was not an easy experience. Love the car and the service guy doing my inspection was wonderful. I don't appreciate the "mistruths" or lack of communication when it came to registering the vehicle. I am not sure I would go back again due to the lack of transparency and communication. More

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Excellent service all around :D Joel & Megan were awesome. From the ladies & gentlemen on the floor to the finance team in the back. Everyone was great! awesome. From the ladies & gentlemen on the floor to the finance team in the back. Everyone was great! More

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Ryan Mclellan was absolutely amazing. He was knowledgeable, and explained everything very thoroughly. He was by my side for the entire process, and his communication was top notch. Sam He was knowledgeable, and explained everything very thoroughly. He was by my side for the entire process, and his communication was top notch. Sam, the sales manager, was very helpful as well! She worked to find me exactly what I was looking for and revised the deal to match local competitors. Couldn’t have asked for a better experience! More

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Both handsome young men Joel and Alex helped me with the purchase of my RAV4. They walked me thought the whole process and made it very easy. Would recommend to friends and family. 10/10 purchase of my RAV4. They walked me thought the whole process and made it very easy. Would recommend to friends and family. 10/10 More

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I love my new sienna kids are very happy thank you Derek and Alex. We appreciate you guys! and Alex. We appreciate you guys! More

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I was very happy with my experience with John. He helped assist me with getting into a new Corolla Hybrid very quickly and efficiently. I would definitely recommend working with John and this deal He helped assist me with getting into a new Corolla Hybrid very quickly and efficiently. I would definitely recommend working with John and this dealership. More

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I was very pleased with the service of Joel Liriano and Alex Montes at Herb Chambers of Auburn, MA. I recommend them 100%! Alex Montes at Herb Chambers of Auburn, MA. I recommend them 100%! More

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I had a lot of help from Alex, Joel, TJ, Samantha and monish, who created a welcoming environment in my search to find a car 10/10 go get your next vehicle at Toyota auburn. monish, who created a welcoming environment in my search to find a car 10/10 go get your next vehicle at Toyota auburn. More

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Wonderful team. Easy buying process. Great value for trade-in. Couldn't have asked for a better experience. Love my new vehicle! Easy buying process. Great value for trade-in. Couldn't have asked for a better experience. Love my new vehicle! More

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Exceptional service. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. Friendly, knowledgeable , and helpful without the pressure. A pleasure to do business with. More

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