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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
920 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

15 yrs, 4 mos

Languages Spoken

English English

4.8

920 Reviews

Write a Review

920 Reviews of Alex Marcel

November 17, 2025

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Employee Rating

Their prices to fix your car is insane, the good thing is that they dont fix it whitout asking you first incase you wanna take it elsewhere, the staff are nice and their waiting area is nice and clean and th More

by jackie160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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November 10, 2025

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Employee Rating

My experience with Alex Marcel was excellent. Everything was explained with clear detail. He is a professional in every way. I am very pleased with the service on my vehicle. Thank you. More

by vwright7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Singh

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Nov 11, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re delighted to hear that Alex provided clear communication and professional care during your visit. Please don’t hesitate to call if there’s ever anything you need.

November 10, 2025

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Service was quick and fast. Communication was through text messages letting me know my car status More

by jasbrabham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Honda of Valley Stream responded

Hi there, Thank you for your review! We’re glad to hear that your service was completed efficiently and that our updates kept you well informed throughout the process. Please don’t hesitate to call if there’s ever anything you need.

October 26, 2025

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Employee Rating

Mr. Alex Marcel' experience and knowledge were very helpful to fix the issue in my car. Job well done. More

by al1
Recommend Dealer
Yes
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Oct 27, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind words! We’re glad to hear that Alex’s expertise helped resolve the issue with your car efficiently. Please don’t hesitate to call if there’s ever anything you need.

October 20, 2025

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Employee Rating

Service was good and staff was very friendly and helpful would visit them again in the future More

by khawar7861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Oct 20, 2025

Honda of Valley Stream responded

Hi there, Thank you for sharing your experience! We’re happy to know our team made your visit pleasant and that you plan to return. Please don’t hesitate to call if there’s ever anything you need.

October 17, 2025

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Employee Rating

On September 29,2025, I brought my car in for service, and Alex was helpful and patient. Outstanding service provided by Alex. He was easy to deal with and explained all aspects of the service. I am pleas More

by sosamsab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Honda of Valley Stream responded

Hi there, Thank you for your kind review! We’re so glad to hear that Alex made your visit easy and informative, and that you continue to feel confident in choosing us for your vehicle’s care. Please don’t hesitate to call if there’s ever anything you need.

October 13, 2025

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Employee Rating

Very clear and courteous communication regarding the service that was to be performed by the shop. More

by aqueen2kings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing the team for their clear communication and courteous service. Please reach out if there’s anything else we can do for you.

October 13, 2025

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Employee Rating

I didn’t like the service. Didn’t want to replace my rims and tires. More

by ebuniluyomade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Oct 14, 2025

Honda of Valley Stream responded

We are confused by this review. Our records show that we completed two open recalls. We do not show that we replaced any tires or rims on your vehicle. Please reach out to our assistant service manager, Tony Vicente, at 516-285-6655, ext. 126 to further discuss your review.

October 13, 2025

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Employee Rating

Everything was done in a timely and professional manner. It is a shame Honda doesn't sell brand new 2009's. I would buy ten. More

by lynbrookrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and noting the professionalism and efficiency of the team. Please reach out if there’s anything else we can do for you.

October 07, 2025

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Employee Rating

Friendly , knowledgeable , Terry clean place , first time at dealer . I waited . What he told me is the time I waited for car More

by rhealx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Oct 08, 2025

Honda of Valley Stream responded

Hi, thank you for sharing your experience and recognizing Terry for providing friendly and reliable service. Please reach out if there’s anything else we can do for you.

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